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Audi Dallas - Service Center

Dallas, TX

4.8
1,047 Reviews

1,047 Reviews of Audi Dallas - Service Center

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June 15, 2020

Brought 2 Q5s in for service and the customer service was exceptional as usual. From drop off, to the communication, and pickup, it could not have been better More

by Razor29
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Jun 15, 2020 -

Audi Dallas responded

Razor29, thank you for servicing your Q5's with us! We appreciate your endorsement regarding the whole experience and look forward to serving you next time. Thanks again!

June 11, 2020

TY Issac for your concern & willingness to help. TY to the gentleman who allowed Micah to sit in the R8. He was so warm and welcoming. TY Micheal B. for the conversation. TY to the gentleman sitting besid More

by 2013
Recommend Dealer
Yes
Employees Worked With
Michael Bakolias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Nieto
Jun 12, 2020 -

Audi Dallas responded

Thank you for sharing 5-star feedback and tagging Isaac and Michael and all the other staff members who made your experience notable! We appreciate your praise. See you next time! Best wishes.

June 05, 2020

Great friendly staff. Always prompt and courteous. Always meet or exceed expectations. I would highly recommend their dealership to anyone wanting impeccable service in their vehicle. More

by hansenjohnj
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mobley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Herrera
Jun 06, 2020 -

Audi Dallas responded

Hansenjohnj, thank you for sharing 5-stars and tagging Marvin and Michael! We appreciate your praise. See you next time! Best wishes.

June 04, 2020

Front left tire was flat and had a large nail lodged in it. Service mounted and balanced left and right front tire due to tread More

by mmslp
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
Jun 05, 2020 -

Audi Dallas responded

mmslp, thanks for sharing 5-stars regarding your recent tire service with Kyle! We appreciate your praise and look forward to serving you again. See you next time! Best wishes.

June 02, 2020

I’ve never had a bad experience with scheduled or unscheduled maintenance at Audi Dallas. Jordan has made sure my car was properly diagnosed and serviced quickly. Jordan has also made sure that I w More

by Mjubben
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Jun 03, 2020 -

Audi Dallas responded

Mjubben, thank you for sharing praise regarding your experiences with Jordan in service! We greatly appreciate your kind words and look forward to serving you again next time. Thanks again!

June 02, 2020

Satisfactory handling of oil change... no unusual counsel or instructions regarding the car...first time visit with nice waiting area... decent social distancing standards in play. More

by Wadandy
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2020 -

Audi Dallas responded

Wadandy, thank you for sharing kind words regarding your experience with Erik. If you have feedback on how we may better serve you next time and earn the extra stars, we'd love additional input sent to social@AudiDallas.com. Thanks again and best wishes!

June 02, 2020

Did a excellent job repairing my car Greatly appreciate Did a excellent job repairing my car Greatly appreciate all the work that was done. Will return for other repairs that need to be done Thank u !!! More

by Alisurah Davis
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2020 -

Audi Dallas responded

Alisurah, thank you for repairing your vehicle with us. We're pleased to hear that working with Marvin was a 5-star experience! Let us know when we may assist you next. Thanks again!

June 01, 2020

Audi Dallas has an outstanding service department. I was greeted on arrival and my rep, Jordan Windham, was waiting for me. I can’t say enough about him. He informed me about some benefits I purchased and h More

by Ranxerox25
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Jun 02, 2020 -

Audi Dallas responded

Ranxerox25, thank you for your note and mention of an outstanding service department. We're pleased ot hear that working with Jordan was a 5-star experience. Let us know when we may assist you next. Thanks again!

May 28, 2020

Our first visit to AUDI Dallas. Customer service experience was excellent. We won’t hesitate to return if needed thank you to Eric in service More

by iriswrn
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020 -

Audi Dallas responded

Iriswrn, thank you for sharing 5-stars and mentioning your first visit! We appreciate your praise and pleased to hear the customer service was on point. See you next time! Best wishes.

May 26, 2020

All I can say is Mr. Marvin Clayton is the guy to see at Audi Dallas. What I really like about Mr. Clayton he just doesn't look at you as a $$$$$$$$, he is someone that's very knowledgeable and detailed on More

by Tasha
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Audi Dallas responded

Tasha, thank you for your kind words regarding working with Marvin! We are pleased to hear your experiences in service have been excellent. Let us know when we may assist you next. Thanks again!

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