Back

Audi Dallas - Service Center

Dallas, TX

4.8
1,044 Reviews

1,044 Reviews of Audi Dallas - Service Center

Sort by
February 06, 2020

Issue resolved on time and with professionalism. I like that they use Alto to take you where you want to go if not getting a loan car. More

by James
Recommend Dealer
Yes
Employees Worked With
Reed Manchester, Abby Lopez
Feb 06, 2020 -

Audi Dallas responded

James, thank you for your mention of praise and mention of your experience with Abby and Reed. We appreciate your endorsement and look forward to serving you next time. Thanks again!

February 04, 2020

Everyone has great customer service and location remodel is nice, modern, nice amenities and huge waiting area for customers. I will always a customer of Audi Dallas More

by Hayes.vicki
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2020 -

Audi Dallas responded

Thanks for your praise! We appreciate your 5-stars and tag of Marvin and Erik. See you next time. Best wishes!

January 30, 2020

40k service, also had wheel/tire/dent/recall repairs. All were taken care of. After service had a tire issue and Jordan went above expectations to address/fix. Excellent experience!!! One of the best. On my More

by rcrav
Recommend Dealer
Yes
Employees Worked With
Kacy Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Windham
Jan 31, 2020 -

Audi Dallas responded

rcrav, thanks for stopping in for your 40k service! We're pleased that Kacy and Jordan were able to provide you a 5-star experience in service. Let us know when we may assist you next. Thanks again and have a lovely weekend!

January 30, 2020

Isaac was so helpful, friendly, and efficient. Love working with him! Thanks for helping me to get where I need to go fast, y’all! More

by Lauren
Recommend Dealer
Yes
Employees Worked With
Isaac Nieto
Jan 31, 2020 -

Audi Dallas responded

Lauren, thank you for sharing praise. We appreciate your kind words and mention of Isaac! We look forward to serving you additionally next time the opportunity arises. Best wishes!

January 30, 2020

Issac is great and makes a service visit easy. He is good at explaining what is needed. New dealership is a nice upgrade. Wish sales department was like this. More

by Audi driver
Recommend Dealer
Yes
Employees Worked With
Isaac Nieto
Jan 31, 2020 -

Audi Dallas responded

Thank you for sharing kind words and mention of working with Isaac! We look forward to serving you additionally next time. Thanks again!

January 23, 2020

Great service as always. Answered all my questions, gave me a great loaner car, and took care of the servicing well. Would definitely recommend to use this dealership for any buying or service needs. More

by David Betbadal
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
Jan 23, 2020 -

Audi Dallas responded

David, thank you for your positive rating and tag of Kyle! We appreciate your praise. See you next time! Best wishes!

January 22, 2020

awesome thoughtful service every time. Jordan always take such good care of our family. I had a low tire and Audi replaced it and found that my other rear tire had an impact bubble. They replaced both and le More

by lindahatton
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Jan 23, 2020 -

Audi Dallas responded

Linda, thank you for the kind words! We appreciate your praise and mention of Jordan! We're pleased we got your tires swapped and look forward to serving you additionally next time. Thanks again!

January 17, 2020

Excellent staff and service. I came 30 minutes early for my appointment and they immediately took my car and started the service. The estimated 90 minutes, but my car was returned in 50 minutes, fixed and w More

by Elliott
Recommend Dealer
Yes
Employees Worked With
Not sure who I worked with.
Jan 18, 2020 -

Audi Dallas responded

Elliott, thanks for your praise! We appreciate your 5-stars and mention of an expedient visit. See you next time. Best wishes!

December 31, 2019

We had a problem with our Q5 having creaking sounds in the interior. It took three times in the shop as sometimes they can be hard to fix, but they kept at it and finally got it fixed. Thanks to Brandon a More

by mccormic
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 31, 2019 -

Audi Dallas responded

Thanks for the note and mention of your recent Q5 repair with Brandon. We appreciate your feedback. Let us know when we may assist you next. Thanks again!

December 25, 2019

Service went as planned and car was ready went promised. The only issue is the dealership runs out of loaner cars. Should have more on hand. More

by derek.kerr
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Nieto
Dec 25, 2019 -

Audi Dallas responded

Thanks for your praise, derek.kerr! We appreciate your 5-stars and constructive feedback regarding the loan car shortage. We apologize that there wasn't one available during your visit. We encourage reservations for loan cars ahead of time to ensure availability. We look forward to serving you additionally moving forward. Best wishes!

...
78
...