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Audi Dallas - Service Center

Dallas, TX

4.8
1,044 Reviews

1,044 Reviews of Audi Dallas - Service Center

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December 20, 2019

Best Service in Dallas I drive a TT- rs, and I’m kinda picky about it. Audi Dallas never disappoints. Andy and Isaac have taken care of my car perfectly every time. Audi More

by Sunderer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Mireles, Isaac Nieto
Dec 21, 2019 -

Audi Dallas responded

Thanks for sharing praise, Sunderer! We appreciate your endorsement and mention of working with Isaac! See you next time! Best wishes.

December 17, 2019

Staff was very friendly and new who I was as by name for my appointment time. Andy was very helpful. My salesman Mike Waldo was there and remembered who I was from when we bought the vehicle back in July. G More

by Kevinelias78
Recommend Dealer
Yes
Employees Worked With
Andy Mireles and Mike Waldo
Dec 17, 2019 -

Audi Dallas responded

Kevinelias78, thank you for sharing feedback regarding working with Andy and Mike! We appreciate your note and look forward to serving you additionally on future visits. Best wishes!

December 14, 2019

Audi Dallas always takes care of our needs! They are the best dealership in the DFW area. Isaac always goes above and beyond for us! More

by Summer Wooliscroft
Recommend Dealer
Yes
Employees Worked With
Isaac Nieto
Dec 15, 2019 -

Audi Dallas responded

Summer, thank you for the kind words and mention of working with Isaac! We appreciate your endorsement and look forward to future visits! Best wishes.

December 04, 2019

Audi Dallas is a great dealership! I’ve purchased two vehicles from them and the staff is just so wonderful. Every time I go there I get treated with nothing but class. More

by Dangerousoo197
Recommend Dealer
Yes
Employees Worked With
Brett Huneycutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hornsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Nieto, Deldon Krueger
Dec 04, 2019 -

Audi Dallas responded

Dangerousoo197, thank you for sharing praise regarding your experience with Deldon, Isaac, Thomas and Brett! We appreciate your endorsement and look forward to serving you additionally moving forward! Best wishes!

November 22, 2019

Routine scheduled maintenance for oil and filter replacement and two factory recall service for software was provided in less time than expected since I decided to wait at the dealership for my car More

by dnochlin
Recommend Dealer
Yes
Employees Worked With
Andy Mireles
Nov 22, 2019 -

Audi Dallas responded

Thank you for stopping in for service and mentioning your experience with Andy! We look forward to serving you additionally on the next visit. Thanks again!

November 17, 2019

I always have a great experience when I take my car to get serviced. The free car washes are also a huge bonus. The service is fast and the team is always professional and friendly. There is a great loung More

by jennacalabro
Recommend Dealer
Yes
Employees Worked With
Jose Hererra
Nov 18, 2019 -

Audi Dallas responded

Jennacalabro, thank you for your kind note and mention of servicing with us! We are pleased to hear you've enjoyed our amenities and we appreciate your tag of Jose! Let us know when we may have the pleasure of assisting you next. Best wishes!

October 31, 2019

I brought my Audi Q5 I. For the 20,000 mile service and a recall item. Andy was very helpful! I do not see him listed but I will give him 5 stars. More

by Susan
Recommend Dealer
Yes
Employees Worked With
Andrew Mireles
Nov 01, 2019 -

Audi Dallas responded

Susan, thank you for bringing your Q5 in for service! We appreciate your note and look forward to serving you additionally next time. Thanks again!

October 30, 2019

Took car in for routine maintenance, got it back and it would not run correctly. Cost me $900 to fix a problem not there before. No more Dallas Audi for me!!!! More

by tbsdds
Recommend Dealer
No
Employees Worked With
Isaac Nieto
Oct 30, 2019 -

Audi Dallas responded

TBSDDS, we apologize that you feel negatively regarding your recent service. We invite you to reach out to our Service Director, Daniel McClure to discuss your issues so he can look into the issues you note and review what happened. We passed your note to Daniel so he is expecting your contact. You may reach Daniel directly at daniel.mcclure@audidallas.com. Talk soon and best wishes.

October 28, 2019

Tire Rotation & Balance I was in on 10/26/19 for a tire rotation and balance. My advisor is Marvin. I always have a pleasant experience with Marvin. It appeared that he wa More

by khodges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2019 -

Audi Dallas responded

Khodges, thank you for stopping in and mentioning your experience with Marvin! We are pleased to hear that he was able to handle the rush of traffic on Saturday and we will be sure to pass your feedback along regarding needing extra hands. We look forward to opening our new facility shortly and are positive it will help with the issue you noted. Thanks again!

October 11, 2019

Always get great service from Audi Dallas. They keep me informed on the status of my service and Adam Seely is the best. I am a repeat customer and will probably be a lifetime customer. More

by Liz
Recommend Dealer
Yes
Employees Worked With
Adam Seely
Oct 14, 2019 -

Audi Dallas responded

Liz, thank you for servicing with us at Audi Dallas. We greatly appreciate your feedback and we look forward to serving you additionally next time. Thanks again for the tag and mention of Adam! Best wishes!

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