Audi Dallas - Service Center

Best Service in Dallas I drive a TT- rs, and I’m kinda picky about it. Audi Dallas never disappoints. Andy and Isaac have taken care of my car perfectly every time. Audi I drive a TT- rs, and I’m kinda picky about it. Audi Dallas never disappoints. Andy and Isaac have taken care of my car perfectly every time. Audi parts for my car can be expensive, but the service is top notch. Today I was given a time estimate of 2 1/2 hours. Got the car to them at 7:00am, and at 9:30 exactly, she was ready. Top notch service. More

Staff was very friendly and new who I was as by name for my appointment time. Andy was very helpful. My salesman Mike Waldo was there and remembered who I was from when we bought the vehicle back in July. G my appointment time. Andy was very helpful. My salesman Mike Waldo was there and remembered who I was from when we bought the vehicle back in July. Great staff!!!!! From the greeter in the drive to the receptionist, outstanding job. More

Audi Dallas always takes care of our needs! They are the best dealership in the DFW area. Isaac always goes above and beyond for us! best dealership in the DFW area. Isaac always goes above and beyond for us! More

Audi Dallas is a great dealership! I’ve purchased two vehicles from them and the staff is just so wonderful. Every time I go there I get treated with nothing but class. vehicles from them and the staff is just so wonderful. Every time I go there I get treated with nothing but class. More

Routine scheduled maintenance for oil and filter replacement and two factory recall service for software was provided in less time than expected since I decided to wait at the dealership for my car replacement and two factory recall service for software was provided in less time than expected since I decided to wait at the dealership for my car to be ready. More

I always have a great experience when I take my car to get serviced. The free car washes are also a huge bonus. The service is fast and the team is always professional and friendly. There is a great loung get serviced. The free car washes are also a huge bonus. The service is fast and the team is always professional and friendly. There is a great lounge to sit in I’d you wait there, full of snacks and drinks, or I also utilize the Uber shuttle service. Highly recommend. More

I brought my Audi Q5 I. For the 20,000 mile service and a recall item. Andy was very helpful! I do not see him listed but I will give him 5 stars. recall item. Andy was very helpful! I do not see him listed but I will give him 5 stars. More

Took car in for routine maintenance, got it back and it would not run correctly. Cost me $900 to fix a problem not there before. No more Dallas Audi for me!!!! would not run correctly. Cost me $900 to fix a problem not there before. No more Dallas Audi for me!!!! More

Tire Rotation & Balance I was in on 10/26/19 for a tire rotation and balance. My advisor is Marvin. I always have a pleasant experience with Marvin. It appeared that he wa I was in on 10/26/19 for a tire rotation and balance. My advisor is Marvin. I always have a pleasant experience with Marvin. It appeared that he was the only one working that day. Not only were his regular customers there it appeared that new customers were being referred to him as well. I think there needs to be more help. I saw other advisors around that did not appear as busy. I just don't think it's fair to have Marvin running around and others not so much. I can say that although it was crazy busy Marvin handled every customer with ease. I am usually not a person to complain much but my service took a really long time. I was there for 3 hours. Again, this may have been because it was a Saturday and Saturdays are generally busy but that was unacceptable. Again, maybe there should have been more staff. More

Always get great service from Audi Dallas. They keep me informed on the status of my service and Adam Seely is the best. I am a repeat customer and will probably be a lifetime customer. informed on the status of my service and Adam Seely is the best. I am a repeat customer and will probably be a lifetime customer. More