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Audi Dallas - Service Center

Dallas, TX

4.8
1,058 Reviews

1,058 Reviews of Audi Dallas - Service Center

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January 22, 2020

awesome thoughtful service every time. Jordan always take such good care of our family. I had a low tire and Audi replaced it and found that my other rear tire had an impact bubble. They replaced both and le More

by lindahatton
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Jan 23, 2020 -

Audi Dallas responded

Linda, thank you for the kind words! We appreciate your praise and mention of Jordan! We're pleased we got your tires swapped and look forward to serving you additionally next time. Thanks again!

January 17, 2020

Excellent staff and service. I came 30 minutes early for my appointment and they immediately took my car and started the service. The estimated 90 minutes, but my car was returned in 50 minutes, fixed and w More

by Elliott
Recommend Dealer
Yes
Employees Worked With
Not sure who I worked with.
Jan 18, 2020 -

Audi Dallas responded

Elliott, thanks for your praise! We appreciate your 5-stars and mention of an expedient visit. See you next time. Best wishes!

December 31, 2019

We had a problem with our Q5 having creaking sounds in the interior. It took three times in the shop as sometimes they can be hard to fix, but they kept at it and finally got it fixed. Thanks to Brandon a More

by mccormic
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 31, 2019 -

Audi Dallas responded

Thanks for the note and mention of your recent Q5 repair with Brandon. We appreciate your feedback. Let us know when we may assist you next. Thanks again!

December 25, 2019

Service went as planned and car was ready went promised. The only issue is the dealership runs out of loaner cars. Should have more on hand. More

by derek.kerr
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Nieto
Dec 25, 2019 -

Audi Dallas responded

Thanks for your praise, derek.kerr! We appreciate your 5-stars and constructive feedback regarding the loan car shortage. We apologize that there wasn't one available during your visit. We encourage reservations for loan cars ahead of time to ensure availability. We look forward to serving you additionally moving forward. Best wishes!

More
December 20, 2019

Best Service in Dallas I drive a TT- rs, and I’m kinda picky about it. Audi Dallas never disappoints. Andy and Isaac have taken care of my car perfectly every time. Audi More

by Sunderer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Mireles, Isaac Nieto
Dec 21, 2019 -

Audi Dallas responded

Thanks for sharing praise, Sunderer! We appreciate your endorsement and mention of working with Isaac! See you next time! Best wishes.

December 17, 2019

Staff was very friendly and new who I was as by name for my appointment time. Andy was very helpful. My salesman Mike Waldo was there and remembered who I was from when we bought the vehicle back in July. G More

by Kevinelias78
Recommend Dealer
Yes
Employees Worked With
Andy Mireles and Mike Waldo
Dec 17, 2019 -

Audi Dallas responded

Kevinelias78, thank you for sharing feedback regarding working with Andy and Mike! We appreciate your note and look forward to serving you additionally on future visits. Best wishes!

December 14, 2019

Audi Dallas always takes care of our needs! They are the best dealership in the DFW area. Isaac always goes above and beyond for us! More

by Summer Wooliscroft
Recommend Dealer
Yes
Employees Worked With
Isaac Nieto
Dec 15, 2019 -

Audi Dallas responded

Summer, thank you for the kind words and mention of working with Isaac! We appreciate your endorsement and look forward to future visits! Best wishes.

December 04, 2019

Audi Dallas is a great dealership! I’ve purchased two vehicles from them and the staff is just so wonderful. Every time I go there I get treated with nothing but class. More

by Dangerousoo197
Recommend Dealer
Yes
Employees Worked With
Brett Huneycutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hornsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Nieto, Deldon Krueger
Dec 04, 2019 -

Audi Dallas responded

Dangerousoo197, thank you for sharing praise regarding your experience with Deldon, Isaac, Thomas and Brett! We appreciate your endorsement and look forward to serving you additionally moving forward! Best wishes!

November 22, 2019

Routine scheduled maintenance for oil and filter replacement and two factory recall service for software was provided in less time than expected since I decided to wait at the dealership for my car More

by dnochlin
Recommend Dealer
Yes
Employees Worked With
Andy Mireles
Nov 22, 2019 -

Audi Dallas responded

Thank you for stopping in for service and mentioning your experience with Andy! We look forward to serving you additionally on the next visit. Thanks again!

November 17, 2019

I always have a great experience when I take my car to get serviced. The free car washes are also a huge bonus. The service is fast and the team is always professional and friendly. There is a great loung More

by jennacalabro
Recommend Dealer
Yes
Employees Worked With
Jose Hererra
Nov 18, 2019 -

Audi Dallas responded

Jennacalabro, thank you for your kind note and mention of servicing with us! We are pleased to hear you've enjoyed our amenities and we appreciate your tag of Jose! Let us know when we may have the pleasure of assisting you next. Best wishes!

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