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Audi Dallas - Service Center

Dallas, TX

4.8
1,057 Reviews

1,057 Reviews of Audi Dallas - Service Center

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December 03, 2018

Fixed ruptured fuel tank I was out of state and was towed in. They did a fantastic job accommodating me and working with the insurance company! Price was exactly what was esti More

by Mimcdan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle in service
Dec 03, 2018 -

Audi Dallas responded

Mimcdan, thank you for the note mentioning your repair! We're pleased to have had the opportunity to assist you. We're always here when you need us next. Thanks again!

December 01, 2018

Excellent This was my first time at the dealership and the staff was very friendly and helpful. The dealership was clean. I will be back to get my car serviced More

by Deonjordan4020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Seely
Dec 01, 2018 -

Audi Dallas responded

We appreciate your 5-star feedback, Deonjordan4020. See you next time. Thanks again.

November 29, 2018

Service visitaudi Audi Dallas consistently gives great service. They have definitely earned my loyalty. I trust the brand and the dealership. I choose them over indepen More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2018 -

Audi Dallas responded

Thank you, Lisa! We appreciate your note and mention of the great service you received! Thanks for choosing Audi Dallas and let us know when we may assist you next. Thanks again!

November 28, 2018

Ask for Marvin Marvin is the only associate in the service department that I would trust to handle anyone else’s request! Work on your customer service in all depa More

by Missbsm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Audi Dallas responded

Missbsm, thanks for the mention of Marvin in service! We greatly appreciate your feedback and look forward to serving you additionally when the time comes. Thanks again!

November 27, 2018

car service Committed to making sure that I was satisfied with the services for today and if any more concerns Kyle Jackson make sure that I had his contact info More

by angela839
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Jackson
Nov 27, 2018 -

Audi Dallas responded

Angela, we appreciate your note and pleased to hear that Kyle was a pleasure to work with. Thank you for the note and feedback and let us know when we may have the pleasure of assisting you next. Thanks again!

November 26, 2018

Great customer service! Marvin did an excellent job! I needed new tires before work. My issue was fixed promptly and professionally. I appreciate the effort made to get me in More

by Downtownrx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2018 -

Audi Dallas responded

Thank you for noting your recent experience with Marvin! We greatly appreciate your feedback and look forward to the next opportunity to serve you. Thanks again!

November 24, 2018

Great Service Audi Dallas is my choice for ALL things Audi. Appointment for service was set for a time convenient to my schedule and my arrival was expected. Work w More

by S5MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2018 -

Audi Dallas responded

Thank you for the praise, S5MC. We appreciate your feedback! See you next time!

November 24, 2018

Excellent Always top notch service at Audi Dallas. From the service representatives to the sales team, they make everyone feel important. Always prompt, timely More

by Knabors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Nieto
Nov 24, 2018 -

Audi Dallas responded

Knabors, we appreciate your business, your praise and your feedback! See you next time! Thanks again!

November 19, 2018

Service Experience I took my Audi in for a minor issue in the middle of the day during a holiday week. They took me without an appointment and service was completed with More

by vbost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Seely
Nov 19, 2018 -

Audi Dallas responded

Thank you for stopping by to rate your experience. We appreciate your 5-stars and look forward to serving you on your next visit. Thanks again!

November 14, 2018

Recall work and consequential additional cost of 4 x tire re Took car in for recall work to be done and was advised to have 4 x tires changed which was unrelated. I’m ok with the advice of changing tires and had More

by Art
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 14, 2018 -

Audi Dallas responded

Art, we appreciate your feedback and understand your frustration. We are passing your note along to our service managers for review to ensure that our reps are are properly addressing tire pressure. Thank you for the insight. We look forward to providing a better experience on your next visit. Thanks again!

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