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Audi Dallas - Service Center

Dallas, TX

4.9
1,076 Reviews

1,076 Reviews of Audi Dallas - Service Center

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February 02, 2019

Great service Great experience I was in and out faster than I expected and my vehicles service was excellent. I would definitely go back for service at this dealers More

by Jav2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2019 -

Audi Dallas responded

Jav2019, thank you for the kind note and mention of your experience with Erik. Thank you for taking the time to note your service. We look forward to your next visit! Thanks again.

January 28, 2019

Tire problem Awesome people, awesome service. My tire was replaced the same day and they called me multiple times to be sure I had the information. I’ll be back if More

by SeanF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Medrano
Jan 28, 2019 -

Audi Dallas responded

SeanF, thank you for bringing your vehicle in for service and thank you again for mentioning your experience with Daniel. We greatly appreciate your feedback and look forward to serving you additionally next time. Best wishes!

January 25, 2019

Recall repair Great place to come, everyone is helpful, the facility is clean and comfortable, coffee is great. I would recommend this place for any Audi purchase. More

by Texas Engineer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Nieto
Jan 25, 2019 -

Audi Dallas responded

Texas Engineer, we greatly appreciate your note and mention of our facility! Thank you for servicing with us and let us know when we may assist you next. Have a great weekend. Thanks again!

January 18, 2019

Great Awesome customer service and experience, I’m always treated very well. Was given options to save money during my visit. Not very many dealers woul More

by Audi18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Nieto
Jan 18, 2019 -

Audi Dallas responded

Audi18, thank you for the 5-stars and mention of Isaac! We appreciate your feedback. See you next time! Thanks again and have a great weekend!

January 18, 2019

Audidallas=Excellence Never be inconvenienced, from the highest integrity service and maintenance to excellent communication, Jordan Windham@audidallas has all bases covere More

by chad49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Windham
Jan 19, 2019 -

Audi Dallas responded

Chad49, thank you for your endorsement of our team and your experience. We're pleased to hear that Jordan and John Paul have been able to provide you excellent experiences. We look forward to the next opportunity to assist you! Thanks again.

January 17, 2019

Customer service is not their strong suit. A luxury car brand should have luxury customer service. This dealer does not provide excellent customer service. Even if I like my Audi, I will probab More

by Myrtle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle
Jan 18, 2019 -

Audi Dallas responded

Myrtle, we apologize your experience has been less than pleasant. We'd like to learn a bit more about what happened so that we may look into the issues you describe and see what we can do to make it right. You may reach us additionally at social@audidallas.com Thank you and talk soon.

January 17, 2019

Awesome Very prompt and efficient service was greeted with politeness and respect my car came back to me clean and has been running perfect ever since I’ve n More

by Hatters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artie Timin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2019 -

Audi Dallas responded

Thanks for the praise regarding Marvin and Artie! We greatly appreciate your note and look forward to the next opportunity to serve you. Have a great weekend. Thanks again.

January 15, 2019

Very helpful Very responsive and customer focused. Made it easy to service my car and see to it that I had transportation both to and from work More

by gsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Elliot, Jordan Windham, Annabella Kiehl
Jan 15, 2019 -

Audi Dallas responded

GSY, thank you for the kind note and mention of excellent service! We greatly appreciate your feedback and look forward assisting you next time. Best wishes and thanks again.

January 09, 2019

Painless, quick, professional Audi Dallas is alway professional and quick. I feel confident I am receiving the best care for my vehicle. They make the entire process pain free for More

by Shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Nieto
Jan 10, 2019 -

Audi Dallas responded

Shannon, thank you for the 5-star feedback and mention of Isaac! We greatly appreciate your 5-star rating and look forward to serving you additionally next time. Thanks again!

January 03, 2019

Oil/filter; inspection and battery. They were efficient, courteous and efficient. They performed the service in the time they estimated and were very helpful in answering questions and p More

by Rob987trains
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel McClure
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2019 -

Audi Dallas responded

Rob987trains, thank you for stopping by to leave us praise. We appreciate your feedback and look forward to serving you additionally next time! Thanks again!

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