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Audi Dallas - Service Center

Dallas, TX

4.9
1,057 Reviews

1,057 Reviews of Audi Dallas - Service Center

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September 24, 2018

Friendly experience I never felt pressured into buying a vehicle. We were in for service and an inspection but knew we might want to consider making a trade. Everyone was More

by Jlu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Huneycutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Hutton, Rick Nelson
Sep 25, 2018 -

Audi Dallas responded

Jlu, thank you for taking the time out of your day to stop by and let us know how your recent visit went. We're pleased you felt no pressure while considering trading your current car and appreciate you letting us know! We'll be sure to pass the note to Rick, Erik, Tom and Brett! Thanks again and let us know when we can assist you next. Have a lovely week!

September 15, 2018

Scheduled service interval Adam Seely Service advisor was extremely efficient- waiting for me w literally finger on his tablet to check me in- quickly walking me waiting loaner More

by Blallen auto review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Seely
Sep 16, 2018 -

Audi Dallas responded

Thanks for stopping in and thanks again for the kind note and mention of your experience with Adam! We greatly appreciate your feedback and look forward to serving you additionally when the time comes. Have a lovely rest of your weekend and see you next time!

September 10, 2018

Always a great experience! The Audi service team is always friendly, answer any questions or concerns, and seem to really care. It is worth making the drive from Heath. More

by Caconder711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2018 -

Audi Dallas responded

Thank you for the note and thank you again for driving from Heath to see us! We appreciate each and every opportunity to serve you and definitely look forward to the next! Thanks again.

September 09, 2018

Excellent client service! Audi Dallas service center is simply the best. I will change my 10 year old Audi in the next 6 months. Although the offer in the market is diverse pla More

by Carlos2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2018 -

Audi Dallas responded

Carlos2, we appreciate your kind words and pleased to hear our service is the reason you will be staying with the Audi brand on your next purchase. Thank you again for the note and feedback and let us know when we can assist you additionally.

September 08, 2018

Kyle Jackson excellent Kyle kept me informed throughout the process. Love the friendly service. Kyle was understanding of my urgency to get my car back quickly as possible More

by Hawthorne1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
Sep 08, 2018 -

Audi Dallas responded

Thank you for the kind mention of Kyle! We appreciate the feedback and look forward to serving you again next time. Thanks again!

August 29, 2018

2018 Inspection for my Audi A4 2017 Excellent, prompt, professional + friendly service. My Audi service rep, Marvin Clayton, went out of his way to help make my Audi inspection as quick, More

by Shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2018 -

Audi Dallas responded

Shannon, thank you for the note and mention of your time with Marvin! We appreciate the feedback and pleased to hear that your service was excellent all around! Thanks again and we'll see you next time!

August 29, 2018

Audi Q7 Awesome, prompt and friendly customer service! They even gave us a loaner vehicle. The time they promised us for the repairs was on point! It’s alwas More

by Francine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Huneycutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2018 -

Audi Dallas responded

Francine, we appreciate your feedback regarding your service! Thanks for tagging Brett as well! Let us know when we can assist you next. Thanks again!

August 29, 2018

Audi service Jordan is the most professional and attentive service manager you could ask for. He explains things clearly and truly cares about each person that co More

by Akarpf3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Aug 29, 2018 -

Audi Dallas responded

Akarpf3, thank you for taking the time to mention praise of your experiences with Jordan! We greatly appreciate your feedback. Let us know when we can serve you additionally. Thanks again!

August 28, 2018

New tire needed. It was a dark and rainy night, not really it was hot and sunny and my left rear tire was about to go to where tires with bulging sidewalls go. So I go More

by Shep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Aug 29, 2018 -

Audi Dallas responded

Shep, thanks for the note regarding your first experience with us. We appreciate your feedback and mention of your experience with Kyle! We're pleased we were able to get your tire repaired same day and look forward to assisting you again next time! Thanks again!

July 28, 2018

Service call I had a flat tire, changed to the spare,and had my wife bring it in the next day. They arranged a taxi to take her home while they located the corre More

by Tommyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Bishop.
Jul 29, 2018 -

Audi Dallas responded

Tommyc, we're pleased to hear we were able to assist you in getting your flat tire fixed. We appreciate your mention of Ken and will be sure to pass the note along. Thanks again!

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