Audi Dallas - Service Center

Friendly experience I never felt pressured into buying a vehicle. We were in for service and an inspection but knew we might want to consider making a trade. Everyone was I never felt pressured into buying a vehicle. We were in for service and an inspection but knew we might want to consider making a trade. Everyone was extremely helpful and pleasant even though a new vehicle wasn’t a “must” for us. We appreciate the patience and service in an uncertain situation. More

Scheduled service interval Adam Seely Service advisor was extremely efficient- waiting for me w literally finger on his tablet to check me in- quickly walking me waiting loaner Adam Seely Service advisor was extremely efficient- waiting for me w literally finger on his tablet to check me in- quickly walking me waiting loaner car and efficiently describing Service to be completed and likely timing to finish repair and when to expect a text notifying me of completion. All efficient means of communication and check out equally the same. Just wish they got rid of rattle under dash created when they replaced a speaker from previous visit- Still rattles but over all everything went good More

Always a great experience! The Audi service team is always friendly, answer any questions or concerns, and seem to really care. It is worth making the drive from Heath. The Audi service team is always friendly, answer any questions or concerns, and seem to really care. It is worth making the drive from Heath. More

Excellent client service! Audi Dallas service center is simply the best. I will change my 10 year old Audi in the next 6 months. Although the offer in the market is diverse pla Audi Dallas service center is simply the best. I will change my 10 year old Audi in the next 6 months. Although the offer in the market is diverse plan to stay with an Audi. The main reason is their Service Center in Dallas. They build brand loyalty with their excellent service. My service advisor goes above and beyond taking care of my car. Thank you! More

Kyle Jackson excellent Kyle kept me informed throughout the process. Love the friendly service. Kyle was understanding of my urgency to get my car back quickly as possible Kyle kept me informed throughout the process. Love the friendly service. Kyle was understanding of my urgency to get my car back quickly as possible More

2018 Inspection for my Audi A4 2017 Excellent, prompt, professional + friendly service. My Audi service rep, Marvin Clayton, went out of his way to help make my Audi inspection as quick, Excellent, prompt, professional + friendly service. My Audi service rep, Marvin Clayton, went out of his way to help make my Audi inspection as quick, efficient + user-friendly as possible (*even cleaned the back trunk of my car!). Fantastic experience = thanks! More

Audi Q7 Awesome, prompt and friendly customer service! They even gave us a loaner vehicle. The time they promised us for the repairs was on point! It’s alwas Awesome, prompt and friendly customer service! They even gave us a loaner vehicle. The time they promised us for the repairs was on point! It’s alwasy a pleasure coming to Audi Dallas. More

Audi service Jordan is the most professional and attentive service manager you could ask for. He explains things clearly and truly cares about each person that co Jordan is the most professional and attentive service manager you could ask for. He explains things clearly and truly cares about each person that comes trough the door. More

New tire needed. It was a dark and rainy night, not really it was hot and sunny and my left rear tire was about to go to where tires with bulging sidewalls go. So I go It was a dark and rainy night, not really it was hot and sunny and my left rear tire was about to go to where tires with bulging sidewalls go. So I got on the inter webs and started looking around. My first tire choice, a well known national chain did not have it. In fact not one of their many stores in the state of Texas had it. Said they could get it in a week or so. Then tried to sell me a tire that won’t fit. Disappointed. I called Audi Dallas next. Guess what? They had the tire there and could get me in at the end of the day. Mind you this was on a Saturday and they were jamming. I got there around 3:30 and met Kyle whom I had spoken with over the phone. He checked me in and took care of the details right away. I left the place around 5:00 with a new tire and a freshly washed car. Kyle was super helpful and explained everything. Also, the car was given an Audi multi point inspection and all the fluids topped off. At the end of the day, yeah I paid a few dollars more than I would have at the national chain, but they had it in stock at Audi Dallas, plus having Audi specialists do the work, I feel like it is money well spent. Good job to everyone and thank you for being there to help. More

Service call I had a flat tire, changed to the spare,and had my wife bring it in the next day. They arranged a taxi to take her home while they located the corre I had a flat tire, changed to the spare,and had my wife bring it in the next day. They arranged a taxi to take her home while they located the correct tire, replaced the tire, and delivered the car to our home later that day. Ken Bishop in service was great! Thank you very much More