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Audi Dallas - Service Center

Dallas, TX

4.9
1,057 Reviews

1,057 Reviews of Audi Dallas - Service Center

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November 15, 2017

Amazing Great service. They look after you very well. Andy made sure I sure I was settled in my loaner and even checked on a rattling noise from the front on More

by Runeil Naik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
Nov 16, 2017 -

Audi Dallas responded

Runeil, thanks for the positive rating! We're pleased you enjoyed your service experience with Andy and we look forward to serving you again in the future! Thanks again and have a great rest of your week!

November 04, 2017

Their Word Means Nothing Audi Dallas agreed to pull the bumper of a used vehicle we were looking to buy and repaint/repair before we bought the car. They supposedly did that a More

by Mrssullivan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Adam Figueroa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Windham
November 02, 2017

Smooth Service Ever since the dealership began using the digital communications portal, I have found it convenient to text my service maestro (Marvin) and schedule a More

by theflyshop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2017 -

Audi Dallas responded

Theflyshop, thanks for the comprehensive review! We're pleased you enjoyed your experience with Marvin and our digital communications portal. Let us know if you need any assistance in the future we'd be happy to help!

November 01, 2017

Efficient & I was out on time! Everyone was friendly & helpful-I was greeted immediately & told how long my service would take & they had me out on time & made my wait comfortable More

by Angie$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Nov 01, 2017 -

Audi Dallas responded

Angie$, thanks for the kind note! We appreciate the feedback on your service experience and look forward to assisting you next time!

October 31, 2017

Need maintenance work on my Audi Jordan is the best service tech I have ever worked with. He is prompt and always professional. Goes out of his way to ensure that everything is perfec More

by Kmack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Nov 01, 2017 -

Audi Dallas responded

Kmack, thanks for the review! We're pleased you enjoyed your service experience with Jordan and we look forward to serving you again in the future!

October 30, 2017

Excellent overall service Left my vehicle for 2 recalls & as always received exceptional service. Jordan went above & beyond to service my car. I requested to get oil topped of More

by MARILYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Oct 30, 2017 -

Audi Dallas responded

MARILYNLAPEPA, thanks for the kind note! We're pleased Jordan could meet your expectations during your service and we look forward to serving you again in the future! Thanks again and have a great week!

October 20, 2017

Always a pleasure Almost 9 years ago I bought my car here and have never once had bad experience worth the dealership or the car. My service team always finds ways to More

by Harrisonmichelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Oct 20, 2017 -

Audi Dallas responded

Harrisonmichelle, thanks for the kind note! We're pleased you've enjoyed your time with us these past 9 years! Here's to many more! Thanks again and have a great weekend!

October 18, 2017

No responsibility They lost my hitch cover and promised send me one. I didn't get it over month and no respond for it. I won't back to there. I recommend if you would g More

by Kyoung Park
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Seely
Oct 20, 2017 -

Audi Dallas responded

Kyoung Park, we're terrible sorry to hear this. Our Service Manager, Daniel McClure has been made aware of your situation and would like to speak with you and see what can be done to resolve your issues. You can contact Daniel directly at 214.561.1850 or daniel.mcclure@audidallas.com. Talk soon!

October 16, 2017

Maintenance Had tire trouble audi dallas fixed me up really fast. I would never go anywhere else audi dallas is the best always all the time More

by A8l2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2017 -

Audi Dallas responded

A8l2017, thanks for the kind note! We're glad we could get you back on the road quickly, let us know if you need anything in the future! Thanks again and have a great week!

October 15, 2017

Few Concerns Staff could be more friendly in ALl departments, Marvin was great as always and very attentive. Complimentary car wash was the worse, car was dirty! More

by Missbsm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2017 -

Audi Dallas responded

Missbsm, we're sorry to hear that your recent experience with us was not five-star. We're passing your note along to our management for review and look forward to providing you a MUCH better experience on your next visit. We can't improve without honest customer feedback such as yours, so for that we appreciate it! See you next time.

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