Audi Devon

Too pricey, not thorough, insensitive All dealers have overpriced service. Was told that underpanel was checked and secure but came loose again in a few days. When one spends $1800 he shou All dealers have overpriced service. Was told that underpanel was checked and secure but came loose again in a few days. When one spends $1800 he shouldn’t be asked if he wants the car washed- it should just be done. No problem with Michelle however. More

Always Above and Beyond I’ve never been one to leave feedback. But, since day 1 I’ve been impressed how Audi Devon continually strives for exceptional service. Not just what I’ve never been one to leave feedback. But, since day 1 I’ve been impressed how Audi Devon continually strives for exceptional service. Not just what you’d expect from a premium brand but to also be inviting, engaged and thorough. Highly recommend them. More

Fixing a chip on the rim of passenger side tire I brought my car into Audi the week prior for a flat and the chipped rim. Tire was still under warranty so they gave me a new one, charged only for la I brought my car into Audi the week prior for a flat and the chipped rim. Tire was still under warranty so they gave me a new one, charged only for labor and suggested I come back a week later to have the rim repaired which I did today. More

Perfect car! Excellent service I was looking a specific make, model, year and found it at Audi Devon. The salesperson and financial consultant helped make my dream come true!! I wil I was looking a specific make, model, year and found it at Audi Devon. The salesperson and financial consultant helped make my dream come true!! I will definitely be a repeat customer More

Prompt, efficient service Easy to schedule service, rental car was always waiting when I needed service. It's not the cheapest option but worth the cost for an expensive car li Easy to schedule service, rental car was always waiting when I needed service. It's not the cheapest option but worth the cost for an expensive car like an Audi. I had a lot of repair work done under warranty as my Q5 is CPO (Certified Pre Owned) More

Friendly and convenient service Service was great. Service was on time and customer service rep explained everything and answered my questions. I was provided a loaner vehicle which Service was great. Service was on time and customer service rep explained everything and answered my questions. I was provided a loaner vehicle which made my visit very convenient. More

We chose this dealership due to its convenient location Although we were happy with our eventual salesperson, Gina, our first two sales contacts didn't wow us. The first one, who we met with in January, di Although we were happy with our eventual salesperson, Gina, our first two sales contacts didn't wow us. The first one, who we met with in January, did not follow up as promised to let us know when the 2019 models were available. The second salesperson, Dane, just wasn't a good fit with our personalities. We liked Gina. We were disappointed with the way the sales process was handled. The car came with summer tires and we asked for them to be swapped out with all-season tires. When the transaction was completed, the tires weren't in fact swapped out, but we were instead expected to buy the all season tires in addition to the summer tires. More

Service Visit Experience I can always rely on Bill Finn to ensure that our car is in good shape and that our timing and loaner needs are met. I can always rely on Bill Finn to ensure that our car is in good shape and that our timing and loaner needs are met. More

Engine issues We had our 2013 Q7 serviced and there was a major engine issue. Fixed it for over $1400. The next day the check oil went off. About 10 days later the We had our 2013 Q7 serviced and there was a major engine issue. Fixed it for over $1400. The next day the check oil went off. About 10 days later the check engine light is now on again. This place can’t even top your oil off when you’re spending $1400? I think we’ll be purchasing and servicing at the other Audi dealership from now on. More

Emergency visit for tire I came into the dealership unscheduled due to a tire blow out. They were wonderful! Took me right away and gave me a loaner. They also fit in my stat I came into the dealership unscheduled due to a tire blow out. They were wonderful! Took me right away and gave me a loaner. They also fit in my state inspection. This was all unscheduled but as always they were very accommodating More