Audi Devon - Service Center

Very thoughtful and thorough Professional, precise and we'll trained. All team mates that worked there worked well together and were on top of it. Whether there were five people o Professional, precise and we'll trained. All team mates that worked there worked well together and were on top of it. Whether there were five people or one. All got treated with respect and as a valued customer. More

Excellent Service!! The Team at Audi Devon is phenomenal! From Sales to Finance and Service, they are honest, genuine and professional. I would not trust anyone els The Team at Audi Devon is phenomenal! From Sales to Finance and Service, they are honest, genuine and professional. I would not trust anyone else with my cars! More

Tire replacement I called Audi Devon FROM THE ROAD sort of in a panic; my tire had a bubble on it, was worried it would blow. they made time for me promptly and got i I called Audi Devon FROM THE ROAD sort of in a panic; my tire had a bubble on it, was worried it would blow. they made time for me promptly and got it fixed and helped with the claim process for tire reimbursement. More

Good advice, fast response Metal stuck in a tire was determined to be unrepairable so two new tires were recommended for the front end; a low oil light was remedied with a full Metal stuck in a tire was determined to be unrepairable so two new tires were recommended for the front end; a low oil light was remedied with a full oil change, thus eliminating the need to come in for an upcoming maintenance visit. Service was prompt and perfect. More

EASY, EFFORTLESS, EXACTLY WHAT I NEEDED I made a service reservation, showed up on time, they provided me a loaner that was ready, the check-in process was easy, they serviced the car as req I made a service reservation, showed up on time, they provided me a loaner that was ready, the check-in process was easy, they serviced the car as requested, went above and beyond to switch out my wheels and called when ready. More

Excellent help with tire problem while traveling far from ho Tire protected by road-hazard guarantee had to be replaced because it was ruined when our S6 hit a glorious Pennsylvania interstate pot hole. We were Tire protected by road-hazard guarantee had to be replaced because it was ruined when our S6 hit a glorious Pennsylvania interstate pot hole. We were traveling back to our home in North Carolina and nowhere near our regular Audi dealership. Audi Devon was the nearest Audi dealership to this mishap. Audi Devon ordered the tire, had it delivered and then mounted it, along with required alignment, all in the same day as the mishap. All done with great courtesy and efficiency. And we were on our way with the shortest possible delay. Our dealership service representative was Andre Barnett, whose was top-notch in all respects. A special call-out to him: great job, Andre, and many thanks. More

Dealer should invest more in education of his service people Instead of having fancy service areas and out of this world coffe machines it would be far better having people that are educated on how to fix issues Instead of having fancy service areas and out of this world coffe machines it would be far better having people that are educated on how to fix issues on a Audi Last time they said a midul was broken and wanted over $2000 - when i looked at it at home i found a blown fuse This time they charged $75 for investigating an error but could not find anything - i looked at it at home and there was something ripped on the roof ( standard Audi issue) More

Always excellent service I stopped by Audi Devon because I was having trouble unlocking my car. Michael quickly replaced the battery in both of my keys. He was extremely helpf I stopped by Audi Devon because I was having trouble unlocking my car. Michael quickly replaced the battery in both of my keys. He was extremely helpful and polite. This is the best service department I have ever used.. More

first oil change and state inspection Work done smoothly and quickly. Very pleasant service experience. Kyle very nice. service waiting area very pleasant. even the small ding in car was Work done smoothly and quickly. Very pleasant service experience. Kyle very nice. service waiting area very pleasant. even the small ding in car was addressed. More

Outstanding, professional service! I brought my vehicle in for routine service. Was met by a very professional and knowledgeable team who reviewed the service details and provided a lo I brought my vehicle in for routine service. Was met by a very professional and knowledgeable team who reviewed the service details and provided a loaner. The welcome screen welcoming customers by name is a nice touch too. My representative Mike kept me informed throughout the day. More