Audi Dominion

Mojda has been our service tech for years and we fully trust her and the professional services she provides through Audi. We love our Audi vehicles that we have purchased but the service we receive from trust her and the professional services she provides through Audi. We love our Audi vehicles that we have purchased but the service we receive from Mojda’s assistance keeps us returning! Ariel was very persistent on closing the sale and great to work with. More

If you enjoyed the car buying experience of the late 90's, early 00's, this place is for you. If not, avoid and read on for your reasons why... 1. Poor training - Salesperson did not understand the 90's, early 00's, this place is for you. If not, avoid and read on for your reasons why... 1. Poor training - Salesperson did not understand the features on the A4/Q3 2. Lowballed offer on our existing A4 - $1,500 less than fair wholesale price; tried to BS me when I presented facts 3. High pressure tactics - felt like a corner lot not a Luxury brand sales experience (too many to list) 4. Disrespectful & Disloyal to previous customers - I said we needed to leave as we'd been going at it all day and needed some lunch. Ignored this completely and still pushed the deal & still played numbers games with us as they did it. Was referred to as being 'emotional' when I was calmly discussing the value of the trade. The bottom line- If you look at reviews here and elsewhere, this is a systemic problem at this dealership. They don't deal fairly and in an up front manner; their tactics are meant to continually out leverage the buyer. They're there to get you into one of their cars for as much profit as possible. To do this, they play the typical shell game- get you in on the price, make it up on the trade/financing, or any combo of those; when you call them on it, they become aloof and arrogant. To that point, callback from Sales Manager the next day started the conversation with "you didn't give me the opportunity to explain the deal..." That's right. Blamed ME for his inability to get ME, the buyer to take a bad deal. Avoid this dealership. More

Looking for service? Ask for Nick Jones in the service department. Nick's always been straight forward and prompt when attending to service or vehicle concerns. Thanks again Audi Dominion and Service Advi department. Nick's always been straight forward and prompt when attending to service or vehicle concerns. Thanks again Audi Dominion and Service Advisor Nick Jones. More

Nick Jones makes my experience fast, convenient and is consistently looking out for my best interest. His honesty keeps me asking for him every time I need help! I would give him more than 5 stars. His le consistently looking out for my best interest. His honesty keeps me asking for him every time I need help! I would give him more than 5 stars. His level of customer service is rare these days. More

Richard was very thorough, communicated promptly and even let me know when my daughter had picked up the car and was on the road. Excellent customer service! let me know when my daughter had picked up the car and was on the road. Excellent customer service! More

Service representative was exceptional. Prompt scheduling of appt, loaner car and follow up on service required. All the staff followed Covid protocol. video of car under carriage was helpful scheduling of appt, loaner car and follow up on service required. All the staff followed Covid protocol. video of car under carriage was helpful. More

Top notch service from scheduling to drop-off to service and return. Communication was fantastic. As a senior executive, I know how valuable a “platinum” attitude like Ric Caldera’s is to a business. Really and return. Communication was fantastic. As a senior executive, I know how valuable a “platinum” attitude like Ric Caldera’s is to a business. Really well done Dominion Audi. More

Went for my scheduled oil change. Everything went well and was handled in a professional manner. Service advisor was Paloma, not Mojda! Ok, thank you. and was handled in a professional manner. Service advisor was Paloma, not Mojda! Ok, thank you. More

Very helpful! Great service and also good at keeping me informed of the progress of my very vehicle. Went above and beyond to help me find my car Warrranty informed of the progress of my very vehicle. Went above and beyond to help me find my car Warrranty More