Audi Dominion

My service advisor Neil was fantastic!I needed to have My service advisor Neil was fantastic! I needed to have an A6 checked out before a purchase from another dealer. Neil took care of everything and mad My service advisor Neil was fantastic! I needed to have an A6 checked out before a purchase from another dealer. Neil took care of everything and made the process painless. More

Outstanding customer service Our service advisor, Jorge Morales did an outstanding job serving our Audi. During these tumultuous times, he went above and beyond to ensure, not on Our service advisor, Jorge Morales did an outstanding job serving our Audi. During these tumultuous times, he went above and beyond to ensure, not only that our A6 was properly repaired, he did something unbelievable to us, helped us get work completed under warranty. He and the service received is the reason we will be being our 3rd Audi from this dealership! Thank-you Jorge for your customer focused service! More

Marcos advised me how the service visit would work on our appointment call. He delivered on everything with excellent and timely service. He went out of his way to make sure all aspects of the visit went eas appointment call. He delivered on everything with excellent and timely service. He went out of his way to make sure all aspects of the visit went easily. Thanks Marcos! More

Mojda is great; since I have bought my Audi Mojda has been the only service provider I see and won't deal with anyone but her. She has always been there to go above and beyond to make things easier for m been the only service provider I see and won't deal with anyone but her. She has always been there to go above and beyond to make things easier for me. I am extremely happy this time with her and the Audi thechniation who worked on my car. Thank you again, Mojda! Rose Quintana More

Terry Deppe in service was excellent on my recent service visit ...nice and honest and no pressure when presenting some options to me. I ended up going with one parented on tire rotation visit ...nice and honest and no pressure when presenting some options to me. I ended up going with one parented on tire rotation More

Be very sure to check all your paper work. They will tell you that they are sending digital copies in a USB key in the mail. THAT IS YOUR RED FLAG. They added 3k worth of accessories to my loan, and I’d have you that they are sending digital copies in a USB key in the mail. THAT IS YOUR RED FLAG. They added 3k worth of accessories to my loan, and I’d have never known because I never received my contract documents to review. I only found out because an employee doing an audit called me to inform me I never installed the accessories they charged me for without my knowledge. On top of that, the finance people are dishonest and will come back with a high dollar figure with unnecessary over lapping warranties in excess of what the vehicle comes with. By this I mean a CPO car comes with 5 years unlimited miles warranty. They’ll try and convince you to add a double warranty and insist the bank only approved you because of the add ons they’ve made. On top of this, they won’t follow up with the sale, to inform you of maintenance, or help you activate the technology. That’s a whole other ordeal, they won’t even provide the tag for a CPO that activates the App with a number of features. Also, they will contradict each other when caught red handed and be condescending about your complaints, as if they did me a favor by selling me a car. Do yourself a favor, buy elsewhere. ANYWHERE but here. I have always purchased luxury cars from Gunn and never didn’t I ever have a bad experience. Certainly not one this horrible. More

Terry Deppe and the team went above and beyond any other dealership to make sure we and our vehicle were taken care of! Thank you! dealership to make sure we and our vehicle were taken care of! Thank you! More

I found the service department to be very helpful, and informative. Michael helped me in a timely manner, and addressed all of my questions regarding my vehicle and services. Thanks Michael informative. Michael helped me in a timely manner, and addressed all of my questions regarding my vehicle and services. Thanks Michael More

Stopped by for a routine service. Marcos was very friendly and helpful. Was very happy with the service I received. Will call him for my next service. friendly and helpful. Was very happy with the service I received. Will call him for my next service. More

I would like to thank Eric Lozano and Jimmy for making me 3rd purchase with Cavender Audi and Exceptional and Extraordinary experience! As Always Great Job! 3rd purchase with Cavender Audi and Exceptional and Extraordinary experience! As Always Great Job! More