Audi Dominion

5 stars are not enough to rate the excellent service provided by Audi Dominion service department and Nick Jones for going above and beyond there call of duty. With all this said I cannot leave out Stev provided by Audi Dominion service department and Nick Jones for going above and beyond there call of duty. With all this said I cannot leave out Steven Jerret the Technician who performed the repairs in a timely manner. Without a doubt, 100% recommended. More

My service advisor, Nick, was extremely thorough, friendly, and helpful. I brought my car in for its 65K service and he took care of me promptly. friendly, and helpful. I brought my car in for its 65K service and he took care of me promptly. More

David Baker from Audi Service is the best. Best employee I’ve come across and I’ve been at this dealership since 2011. Recommend for sure! I’ve come across and I’ve been at this dealership since 2011. Recommend for sure! More

From a very unhappy new owner of an Audi that had to go into the service department after owning 10 days. I was met by the parts and service director Marshall King who took the time to look into the proble into the service department after owning 10 days. I was met by the parts and service director Marshall King who took the time to look into the problem and was fantastic. He introduced me to my personal service advisor Nick Jones who has kept me aware of what’s going on and had my car delivered back to my home ... outstanding effort especially in this day and age ... More

THE BEST SERVICE EVER MOJDA IS THE GOLD STANDARD FOR EXCELLENCE, HANDLES EVERYTHING WITH CLASS AND DIGNITY, IF ONLY THE ENTIRE DEPARTMENT COULD REFLECT THE LEVEL OF CUSTOME MOJDA IS THE GOLD STANDARD FOR EXCELLENCE, HANDLES EVERYTHING WITH CLASS AND DIGNITY, IF ONLY THE ENTIRE DEPARTMENT COULD REFLECT THE LEVEL OF CUSTOMER SERVICE AS SHE DOES. HANDS DOWN THE BEST EXPERIENCE AT A DEALERSHIP, EVER! More

Great Purchase and Service Experience We just purchased a 2020 Audi from Audi Dominion. It is our 4th purchase from them. Mojda has been our service rep for years and she has always been o We just purchased a 2020 Audi from Audi Dominion. It is our 4th purchase from them. Mojda has been our service rep for years and she has always been outstanding. When it came time for a new car she recommended that we talk to Ariel. He helped us out and we are very pleased with our new vehicle. Thank you Mojda for the great suggestion and for the years of excellent customer service. You are awesome! More

Quick service turn around Brought a vehicle in for minor scheduled factory recall. Advisor Marcos Graces-Trejo greeted me with a smile. While a loaner vehicle had been reserv Brought a vehicle in for minor scheduled factory recall. Advisor Marcos Graces-Trejo greeted me with a smile. While a loaner vehicle had been reserved, he suggested the entire service would be less than 30 minutes. Asked if I would rather just sit in the well equipped waiting area. Good advice. In this encounter, Marcos provided vehicle status updates whenever there was a change... and ultimately saved me an hour which would have been required for return trip. More

Would give no stars if possible Terrible experience. Very disappointed with this dealership!! What a waste of time never going back.. sales are nice and professional but unfortunatel Terrible experience. Very disappointed with this dealership!! What a waste of time never going back.. sales are nice and professional but unfortunately supervised by management who will try to milk you for every penny !! More

Oil Change My car needed an oil change so I called and made an appointment for 10:15 the next day. I arrived on time and said I would wait while the work was do My car needed an oil change so I called and made an appointment for 10:15 the next day. I arrived on time and said I would wait while the work was done expecting that an oil change would take less than 45 minutes. I waited for over three hours....I can't imagine how long I would have waited if I didn't have an appointment for service. I could have driven across town to the other Audi dealership and had my oil changed and driven back in way less than three hours. Even though Dominion Audi is just a few blocks from our home....I will not be back. More

Check engine Excellent customer service from Marcos G. Attentive, listen, and discussed options with me. He keeped me informed through the entire process. Highly r Excellent customer service from Marcos G. Attentive, listen, and discussed options with me. He keeped me informed through the entire process. Highly recommend Audi Dominiom for any Audi needs. More