Audi Dominion

My service writer Jake kept me updated frequently about the status of my Q7 service. the status of my Q7 service. More

I purchased a car on 5/22/23 (paid in full) via wire transfer and then paid to have the car delivered. It was delayed a day because Jazz Alejos did not get the paperwork overnighted soon enough. Upon de transfer and then paid to have the car delivered. It was delayed a day because Jazz Alejos did not get the paperwork overnighted soon enough. Upon delivery on 5/25/23 the only paperwork in the car was for the temporary tag. The car was delivered with an empty tank of gas. The salesman Abraham has since reimbursed us for a tank of gas. I have never received any of the paperwork on the vehicle, such as purchase agreement, Odometer disclosure, extended warranty info, etc. I did receive the Texas certificate of title of few weeks ago. I am registering the car in Arkansas and need to have all the paperwork that typically comes with a vehicle purchase. I sent Jazz an email on 6/23/23 asking when I could expect this paperwork. I sent a followup email on 6/26/23 due to lack of reply. On 6/27/23 I called and left a message for Brandon Brock. He too has never replied. My daughter called our salesman on 6/27/23 and left him a message. He did not reply so she called again on 6/28/23. Abraham said he would look into it and get back with her. As of 6/29/23, we still have no purchase paperwork or reply from anyone at your dealership. This is the WORST experience buying a car I have ever had. I will contact Audi corporate next. More

We are from Maine and was searching for an Audi S5 Cab and Dominion had one (2022) which we were happy to find with only 300 miles on it. Started out great dealing with the salesman, car was awesome and a and Dominion had one (2022) which we were happy to find with only 300 miles on it. Started out great dealing with the salesman, car was awesome and awesome video. Filled out credit app already knew my score was above 750 to 800 and explained to salesman Do not pull credit report til we are in agreement on the sale and the advertised Audi Pre-Owned Rate Sale. They pulled it and the Salesman said he was not authorized to discuss interest rates. Before we knew it they pulled credit report and did a quote at 9.9% When Audi is advertising 5.99 Certified used. Finance manager said they are not participating in the Audi Program!!!! Salesman and finance guy were not on the same page for the Certified Warranty. This is an Audi Dealer! Just not happy with the Deceitful Sales Tactics from an Audi Dealer! Only positive I found a 2023 S5 three months old with more options! Much better deal and Extremely Honest Dealer in VA. Would never call this dealer again!!!!!!! Very rude text from salesman when we decided not to take their deal! More

Very pushy and inaccurate information about the car that does not match the current value does not match the current value More