Audi Englewood
Englewood, NJ
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My overall experience was very satisfactory. The staff was knowledgeable and friendly and I am extremely happy with my vehicle. The dealership was clean and well maintained. I would highly recomme was knowledgeable and friendly and I am extremely happy with my vehicle. The dealership was clean and well maintained. I would highly recommend Town Audi. More
Jake was extremely helpful, responsive and organized. For the first time at a car dealer, we didn't feel that we were being taken for a ride. The whole experience of purchasing a car was very pleasant a For the first time at a car dealer, we didn't feel that we were being taken for a ride. The whole experience of purchasing a car was very pleasant and we felt like Jake did his best to make sure the process went smoothly - from working to get us a fair price to keeping us informed of the order status / progress. I would highly recommend working with Jake Semon at Town Audi. More
I just completed my first on-line vehicle purchase. I was apprehensive. I simply believed that a car purchase is a far cry from buying shoes from Zappos. But the process was painless. Town Audi (especially M apprehensive. I simply believed that a car purchase is a far cry from buying shoes from Zappos. But the process was painless. Town Audi (especially Miguel Santos) made it nearly as easy as walking into my local dealer. I found the car I was looking for on the Certified Pre-Owned link on Audi's website. I am in Cincinnati, Ohio. I called Town Audi and spoke with Miguel Santos, who was courteous, accommodating and patient, not only with my numerous inquiries about the vehicle, but my questions about the on-line purchase process as well. Miguel said the car was excellent but I fully expected there to be a few dings or scratches on a used vehicle. But when it arrived I was pleasantly surprised because it was absolutely flawless. Miguel did not exaggerate or oversell the vehicle. Town Audi took care of everything including Ohio State taxes, Ohio registration and inspection. It was all completely transparent to me, and did not require one single trip to the DMV. I financed the vehicle locally and sent a cashier's check to Town Audi, but Miguel did offer to help finance the vehicle as well. Bottom-line, if you are dealing with a reputable salesperson like Miguel, and dealership like Town Audi, purchasing an expensive German automobile can be a completely realistic and even pleasant on-line purchasing experience. I highly recommend Town Audi and Miguel Santos. Guys...kepp up the good work! By the way I love my Q5. More
I just purchased a CPO Audi A4 from Town Audi. Vernedra Williams and the entire team at Town Audi were top-notch from start to finish: professional, friendly, informative, flexible. Never felt high-pressu Williams and the entire team at Town Audi were top-notch from start to finish: professional, friendly, informative, flexible. Never felt high-pressured. Vernedra was also helpful in recommending auto insurance options, and was very responsive to all questions along the way, even after-hours. Also, we had agreed that the service area would touch up a couple of very minor "dings" on the hood prior to my pick-up. Not only were those taken care of beautifully, but they also took care of a somewhat deeper scratch on the door (something we hadn't agreed on initially). I'd be happy to recommend the friendly folks at Town Audi -- particulary Vernedra, who is an absolute delight. More
Last week , my husband and I was in search for a car and was crossed between a volvo cx60 and audi Q5 so I passed by Town Audi in Englewood. As we strolled through the showroom, no one approached us for a l was crossed between a volvo cx60 and audi Q5 so I passed by Town Audi in Englewood. As we strolled through the showroom, no one approached us for a long while before a salesman came over. Infact, some just took a quick look and turned around. I felt like it was the same treatment I get when I walk in a rich boutique store shopping. When I was not dressed and appeared rich I do not get any assistance and when I do dress ,appearing rich the salesman are very attentive. In addition, I was offended by a salesman (M.S.) when after only meeting him for 5 minutes insinuated that an order will not go through due to credit. This was tasteless and rude. So instead , I ended up forgetting about an Audi and went to volvo dealerships and finally purchased my car in 4 days. My suggestion is not to judge a book by it's cover. Please treat everyone equally. More
I recently purchased an Audi A7 from this dealer. The only great thing about this experience was the price, the customer service, complete lack of communication between the sales and service department a only great thing about this experience was the price, the customer service, complete lack of communication between the sales and service department and the overall treatment were unacceptable. I guess I had to be treated this way because they didn't make as much money on the car as they anticipated. My salesman was a high pressure salesman, friendly when I first visited the showroom in a very phony and superficial way, and I have been back to the dealership at least 4 times since my purchase and he hasn't even acknowledged me! He never called nor e-mailed me after the purchase to see if I was enjoying my new car. Great follow up huh! I guess he isn't looking for repeat business or referrals from me. After he made the sale he totally wrote me off! I absolutely love the car, but would never purchase from this dealer again. More
I went with my cousin to buy an Audi A4 and we went to Town Audi located in Englewood. I hate dealing with car salesmen but I came across Arun Nebhnani who was very friendly and wanted to make sure we cam Town Audi located in Englewood. I hate dealing with car salesmen but I came across Arun Nebhnani who was very friendly and wanted to make sure we came out happy whether we bought a car or not. Needless to say my cousin bought a 2012 Audi A4 with the style package. First off the car is amazing. It's a 4 cylinder turbocharged engine and it has a lot of power. It's very fun to drive especially in "S" mode. Arun gave us a great offer and made a great cappuccino. He also went through ever feature in the car, so we came out of the dealership with a very comfortable knowledge of what the car can do. If you are in the market for a top tier car with great handling and style go to Town Audi and ask for Arun Nebhnani. First class service all the way. More
Me and my wife where looking for a certified 2008 Audi Q7 with a few options and a specific color for a while and I called Town Audi to ask some questions about a Q7 they had in stock. Arun Nebhnani was our with a few options and a specific color for a while and I called Town Audi to ask some questions about a Q7 they had in stock. Arun Nebhnani was our contact and he was really friendly towards us and gave us all the information that we needed. Turns out that this Q7 did not had the options that we wanted but later during the week, I received a call from Arun Nebhnani (Town Audi) saying that they just received one like the one i am looking for. We worked our deal through the phone and later we took a 4 hour trip from MD to NJ to see the SUV. Turns out that the SUV was in pretty good condition but had some minor things that we needed to get fixed. Since we where from far away, they gave us a few options for us to decide what to do. We bought the car and left it in NJ so they can correct these things. Arun drove the car a week after to our house in MD (4hrs away). All the staff was friendly, specially Arun Nebhnani and his manager Anthony Riccardi and I didn't feel any pressure at all. They also lowered our already approved financing rate. Overall I think that this dealer is very professional and will put you in the right direction. Thanks alot to Arun Nebhnani, Anthony Riccardi and Robert Donnoli (specially for the bad jokes lol) More
I recently bought a 2008 A4 cab (sight unseen) from Town I recently bought a 2008 A4 cab (sight unseen) from Town Audi. The experience was expectional.The car was exactly as represented and Michael Condo I recently bought a 2008 A4 cab (sight unseen) from Town Audi. The experience was expectional.The car was exactly as represented and Michael Condosta was very professional in every aspect. I would definitely buy another car from Town Audi, they even delivered the car with a full tank of gas. Wes Demmon, Chicago More
I have nothing but good things to say about Town Audi. Mr. Condosta was knowledgeable and had a lot of passion for the car. He took the time to go over the vehicle w/ me and provided his cell phone number Mr. Condosta was knowledgeable and had a lot of passion for the car. He took the time to go over the vehicle w/ me and provided his cell phone number should I have any questions in the future. Richard in the financial department was awesome and was accommodated all our needs and concerns. I would recommend buying a car from Town Audi and Mr. Condosta. More