Audi Exchange Kirkwood

Ryan was great! He is extremely knowledgeable and was interested in getting to know us to help us find the car we like. We highly recommend him! He is extremely knowledgeable and was interested in getting to know us to help us find the car we like. We highly recommend him! More

Great overall experience. From the initial sale they made it easy and efficient to get the deal closed and paperwork processed. From the initial sale they made it easy and efficient to get the deal closed and paperwork processed. More

Ryan was excellent to deal with. He was never pushy, and listened to my needs. He was never pushy, and listened to my needs. More

Purchasing a car has never been easier. My salesperson, Ryan is a self-confessed Audi geek. He knows everything I needed to make an informed decision…and more. My salesperson, Ryan is a self-confessed Audi geek. He knows everything I needed to make an informed decision…and more. More

Great experience. Ryan was top notch- couldn’t have been more professional in terms of the sales process and post purchase follow ups. Jay, from service, was also wond Ryan was top notch- couldn’t have been more professional in terms of the sales process and post purchase follow ups. Jay, from service, was also wonderful and very helpful following the purchase. More

Great service at Audi Kirkwood! They handled my check engine light quickly, explained everything clearly, and had me back on the road in no time. Fantastic team and top‑notch custom They handled my check engine light quickly, explained everything clearly, and had me back on the road in no time. Fantastic team and top‑notch customer care. More

Very knowledgeable, friendly, and puts the interest of the customer first. Most importantly, I can trust them to be honest and knowledgeable about what my Audi needs. the customer first. Most importantly, I can trust them to be honest and knowledgeable about what my Audi needs. More

We test drove a few vehicles before seeing a used one that came up quickly. The response time was great and we selected a salesperson to help us with the test drive. Based on the quality and value of t that came up quickly. The response time was great and we selected a salesperson to help us with the test drive. Based on the quality and value of the vehicle, we decided to go ahead with the purchase. Overall experience was great. Only hiccup which I will chalk up to a miscommunication was that I wanted to compare financing rates before determining who to finance with. Unfortunately this was not related to the finance department and they proceeding with opening the loan with a higher rate than my bank offered. After working with Amanda, she was able to address my concerns and got my monthly payment where I expected it to be. I appreciate the extra steps they took to make us satisfied with the purchase. More

My wife and I recently purchased a 2024 Audi Q4 from Audi Exchange Kirkwood, and the experience was outstanding from start to finish. After researching several EVs over the past few months, we decided on th Exchange Kirkwood, and the experience was outstanding from start to finish. After researching several EVs over the past few months, we decided on the refreshed 2024 Q4 for its range, performance, and design. We reached out to multiple dealers across the Midwest, and Ryan Bayer stood out immediately. He was prompt, transparent, and professional in every interaction. His quote was the most competitive and free of the hidden fees other dealers tried to add. Before we made the 8-hour drive to Kirkwood, Ryan discovered cosmetic damage on one wheel and immediately offered to deduct the cost of a new OEM replacement. That level of honesty gave us total confidence to proceed. When we arrived, Ryan encouraged us to take our time inspecting and test driving the car. The damage was purely superficial, and the car itself was in excellent condition. Charles in finance was clear, patient, and straightforward. The financing rate was better than my credit union, and all terms were exactly as discussed. No pressure, no gimmicks. We were in at 9am and on the road by noon, completely satisfied. Ryan even took extra time to explain the Q4’s features and settings. His product knowledge and genuine enthusiasm for Audi and electric vehicles made the experience even better. For my first car purchase, I couldn’t have asked for a smoother, more honest process. I highly recommend Audi Exchange Kirkwood, and especially Ryan, to anyone looking for an exceptional, no-stress buying experience. More

They are extremely courteous, knowledgeable and give amazing customer service! I’m never going back to my old dealership. amazing customer service! I’m never going back to my old dealership. More