Audi Falmouth

Vici, our Sales Consultant, was truly a pleasure to deal with. He is knowledgeable about the car features and comparisons to other makes and models. Spending as much time as we needed to answer our questi with. He is knowledgeable about the car features and comparisons to other makes and models. Spending as much time as we needed to answer our questions about two Q 3’s, and not pressuring us to make a hasty decision was certainly appreciated. More

I had a serious issue with my new Atlas and I was frustrated that a new car was not performing the way I had expected. At first, I was told the repair for the brakes would not be covered under warra frustrated that a new car was not performing the way I had expected. At first, I was told the repair for the brakes would not be covered under warranty despite the vehicle was only months old. I worked with Javier from Morong Service. It was a rocky road to get the car repaired. However, Javier stepped it up and took ownership of the problem on my behalf and turned around the whole situation. I understand some of the issues I had with the service department were not necessarily his fault. He apologized and got the repair done. He also stepped up the communication which I needed. I appreciate a lot of communication when it comes to any repair and one feels more like they are making real time decisions. In any case, Javier showed professionalism that you don't see much anymore. More

I appreciate the great customer service and attention to providing quick responses and informed communication. providing quick responses and informed communication. More

Vici made the process easy and enjoyable! He answered all our questions and explained everything thoroughly! He answered all our questions and explained everything thoroughly! More

Vici and the Morong team made this purchase incredibly easy. They were patient as I considered many vehicles, but quick to find this Atlas when I was ready to buy. I highly recommend Vici and team. easy. They were patient as I considered many vehicles, but quick to find this Atlas when I was ready to buy. I highly recommend Vici and team. More

Vici and the entire team at Morong Audi were extremely helpful and friendly. They made my purchase experience as simple and pleasant as possible. It couldn’t have gone any smoother. Great job and thank helpful and friendly. They made my purchase experience as simple and pleasant as possible. It couldn’t have gone any smoother. Great job and thank you. More

I had a great experience working with Vici and the folks at Morong. They had just the vehicle I wanted and made the buying process very smooth. at Morong. They had just the vehicle I wanted and made the buying process very smooth. More

Morong staff was very professional, personable and supportive. Thank you all for making our car buying experience fun. supportive. Thank you all for making our car buying experience fun. More

I have bought many cars in my life and this was the best experience by far. From the start, Vici listened to what I wanted, showed me all the options and let me steer the pace and direction of the entire pr experience by far. From the start, Vici listened to what I wanted, showed me all the options and let me steer the pace and direction of the entire process. He didn't up sell me nor put me through the tedious process other dealers do. In fact, I compared deals at a big MA dealer and they were the exact opposite-no willingness to listen and a take it or leave it approach. It was a no brainer to buy from Morong Falmouth-great deal and much better treatment. More

Vici was easy to work with overall. He’s very knowledgeable and helped to quickly find us the car we wanted. It was a very smooth and easy process - thanks, Vici! He’s very knowledgeable and helped to quickly find us the car we wanted. It was a very smooth and easy process - thanks, Vici! More