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Audi Farmington Hills

Farmington Hills, MI

4.3
273 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Farmington Hills. Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Audi dealer in the area - Audi Farmington Hills is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located at 37911 Grand River, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Audi Farmington Hills is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. 1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service! * Figures current at the time this was posted.
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37911 Grand River Ave

Farmington Hills, MI

48335

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Showing 273 reviews

April 04, 2024

Went in for trad in appraisal on my 21 A4, team was friendly, efficient and timely. More

by garyjgoedtel
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Latour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Audi Farmington Hills responded

Hey Gary, we appreciate you trusting our team to provide a fair appraisal on your A4. We hope to get the opportunity to work with you again here at Audi Farmington Hills!

April 04, 2024

My husband and I had an excellent experience with Pat! He was incredibly knowledgeable and also walked us through each step of the buying process. I have even recommended him to my family and friends! I'm More

by Stacie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Hamama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Audi Farmington Hills responded

We're so glad to know that you had an excellent experience with Pat at Audi Farmington Hills! It's great to see such positive feedback and we appreciate the recommendations. Enjoy your new Audi, and remember we'll be here when it's time for another vehicle!

April 03, 2024

Leased a new Q5, pricing was better than all other dealers close to me , thank you More

by Brisco3177
Recommend Dealer
Yes
Employees Worked With
Patrick Hamama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Audi Farmington Hills responded

Thank you for ultimately choosing to work with our team! We were happy to provide fair pricing and hope to have you back at Audi Farmington Hills for any future needs.

April 03, 2024

Great staff, Patrick was Awesome and very easy to deal with , no pressure at all More

by rana2572003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Hamama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Audi Farmington Hills responded

Hello, it is great to know that Patrick and team here at Audi Farmington Hills were able to provide you with a pressure-free sales experience! Thank you again for choosing to work with our team.

April 02, 2024

The manager processed the sale of the vehicle, it was all done digitally. I wasbtreated respectfully and with dignity. More

by Jefferygry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron
Apr 03, 2024 -

Audi Farmington Hills responded

Jeffery, we're glad to know that your digital purchase experience at Audi Farmington Hills was smooth and respectful. Thank you for sharing!

April 01, 2024

Absolutely the best dealership I've ever dealt with. I found out they are no longer making the car I like, so I called Z at Suburban Audi and she found me the car I wanted in the matter of hours. It More

by bradley.simon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerron Contratto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zahraa Amhaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Audi Farmington Hills responded

Bradley, it's great to know that our team at Audi Farmington Hills was able to help you find the perfect car! We're glad Z could assist and make sure everything went smoothly. Enjoy your new convertible and thank you for recommending us!

March 23, 2024

They lie and they sell to me a Ferrari F430 hiding details and making no responsable … Jenifer martin “manager” offer to me 500 Dlls to fix something that her sales person Zahraa amraz told was in g More

by José Vázquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zahraa Amhaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Audi Farmington Hills responded

José, thank you for sharing your concerns. We made it a point to make sure that you were aware of the car's condition before your purchase. I can assure you that our team completes thorough checks of our vehicles and ensures transparent communication. Please reach out to me directly at your earliest convenience so we can address any options that might be available to you. Thank you, Joshua Odoerfer - General Manager - (248) 991-8321

Mar 29, 2024 -

José Vázquez responded

I can show u proof as they don’t do transparent communication

March 02, 2024

The minute we walked in our experience was stellar. I didn’t intend to purchase a vehicle when I entered as I was continuing to assess multiple automotive brands. Z was tremendously attentive to our in More

by Bsmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zahraa Amhaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Audi Farmington Hills responded

It's fantastic to know that Z and our team at Audi Farmington Hills provided you with a top-notch buying experience. We're glad we could help make your decision easier! Thank you for choosing us.

February 27, 2024

Lee, and everyone at this dealership have always been helpful. They go above and beyond to make things work for you. They always do their best to make sure your experience with them is good More

by TannerS05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Sadek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Latour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Audi Farmington Hills responded

Tanner, we're delighted to know that our team at Audi Farmington Hills has consistently provided you with top-notch service. Thank you for your 5-star review and we look forward to continuing the trend of positive experiences!

February 23, 2024

Lauren was extremely helpful. Took care of the issue with my Audi very effectively and efficiently. More

by waseemo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Zajdel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Audi Farmington Hills responded

Hello, thank you for coming to Lauren and team here at Audi Farmington Hills for your vehicle service needs. We are happy to have worked efficiently and to have provided quality care. Until next time, safe travels.

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