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Audi Farmington Hills

Farmington Hills, MI

4.3
281 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Farmington Hills. Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Audi dealer in the area - Audi Farmington Hills is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located at 37911 Grand River, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Audi Farmington Hills is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. 1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service! * Figures current at the time this was posted.
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37911 Grand River Ave

Farmington Hills, MI

48335

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Showing 281 reviews

August 13, 2015

Satisfied Customer My experience with my sales person by the name of Chris Pugh, was awesome! I knew what vehicle I was interested in but he took the time to explain al More

by Amjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pugh
August 12, 2015

Great service Was able to get me in on short notice. Was very courteous. Done sooner than expected. Received a summary of work over the phone and again on pick up. More

by Hugh1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
July 21, 2015

Car Shopping I went into the Audi dealer specific to obtain more info and pricing on the Q5. I was looking to get out of my lease early, I was greeted and assist More

by kclay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pugh
Jul 22, 2015 -

Audi Farmington Hills responded

Thank you for the great feedback! We're glad you were so satisfied with your dealership experience and that we were able to answer all of your questions about the Q5. We hope to work with you again down the road when you are ready to purchase a vehicle!

July 02, 2015

Service Dept. I've purchased 3 vehicles from this dealer and have been super impressed with virtually every contact with their Service Dept. They're a delight to d More

by Richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bo, Idrise. Service, Slava Kosurkin
Jul 02, 2015 -

Audi Farmington Hills responded

We are happy you had such a great experience at our dealership. Customer service is our number one priority and we look forward to serving you again in the future!

June 25, 2015

Enjoyable Experience Slava always answered e-mails and phone calls promptly. She truly reinforced our purchasing decision and we are left with no buyer's remorse. Her pass More

by Bryant Rude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Slava Kosurkin
Jun 29, 2015 -

Audi Farmington Hills responded

Thank you for the wonderful feedback! We're delighted to hear that your first experience with us was one to remember! We always strive to go above and beyond for our customers and provide them with the highest level of customer service. Enjoy the new Audi, and we hope to work with you again in the future!

May 30, 2015

Awesome Experience Sold me an amazing car, was a pleasure doing business with the excellent salesman Christopher Pugh. I would highly recommend him to all my friends. More

by audia5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Pugh
Jun 03, 2015 -

Audi Farmington Hills responded

We greatly appreciate your feedback and business with us. We're glad to hear that you had a pleasurable dealership experience. We look forward to serving you again in the near future!

May 27, 2015

Competent, responsive and customer focused We bought our Audi A5 here, and have it serviced there. The team is very professional and responsive. They pay attention to what you want to know and More

by Joe+Sue Blizzard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Idris Sharrod, Slava Kosurkin
Jun 03, 2015 -

Audi Farmington Hills responded

Thank you for the positive feedback! We're very happy to hear that we made your dealership experience truly enjoyable. We look forward to servicing your vehicle and working with you again!

May 21, 2015

Amazing Experience Christopher Pugh was a pleasure to work with. He was not an aggressive consultant, which can be a turn off. He was always polite, patient, and atten More

by SashaB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Pugh
Jun 03, 2015 -

Audi Farmington Hills responded

We truly appreciate you taking the time to provide us with your positive feedback! We're so glad to hear that we made your car leasing process as comfortable and informative as possible. Customer service & satisfaction is highly important to us here. Enjoy your new vehicle and we look forward to working with you again!

May 08, 2015

Excellence at every level! From the moment I arrive at Suburban Audi I know my decision to buy Audi was the right one. And, I Feel very fortunate to work with someone of the ca More

by RS5guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Pugh
May 08, 2015 -

Audi Farmington Hills responded

We always appreciate positive feedback and we are happy to hear we met all of your car shopping needs when you purchased your new Audi. We look forward to servicing your vehicle and helping you out with the next one!

April 14, 2015

scheduled 5000 miles service. I scheduled 5000 mile service for my brand new car. They did tire rotation too. They did not bother to check the tire pressure. The font tires had mor More

by audi a4
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Slava Kosurkin
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