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Audi Novi
Novi, MI
379 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Novi
Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Audi dealer in the area - Audi Novi is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located at 24295 Haggerty Rd in Novi, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
* Figures current at the time this was posted.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 379 reviews
May 02, 2026
Dear Jerron Contratto, I am writing to follow up on several messages I have left over the past week regarding my recent service experience. Unfortunately, I have not yet received a response, and I woul several messages I have left over the past week regarding my recent service experience. Unfortunately, I have not yet received a response, and I would appreciate your attention to this matter. I brought my vehicle in for what was expected to be a routine oil change; however, the issue was not properly diagnosed or resolved during that visit. As a result, I had to return for additional service within the same week. This caused significant inconvenience and led to out-of-pocket expenses, including $250 in rental car fees. When I inquired about a loaner vehicle, I was informed there was a six-week wait, leaving me with no alternative but to secure a rental at my own expense. Given the circumstances—particularly that the initial service did not resolve the issue—I believe a reasonable reimbursement for these costs is warranted. I have been patient in waiting for a response, but I am disappointed by the lack of communication. I would appreciate the opportunity to resolve this matter directly with you and come to a fair solution. Please contact me at your earliest convenience to discuss this further. I look forward to your response. Sincerely, Katherine Parker mrskatherinel.parker@gmail.com More
by Kaparker01$
Employees Worked With
April 30, 2026
I have bought 3 cars from them the last 4 years. Every time I have bought one I always use the same sales men. Lee at Audi of Farmington Hills go beyond his job !! Every time I have bought one I always use the same sales men. Lee at Audi of Farmington Hills go beyond his job !! More
by christopherkonkle3000
March 29, 2026
Aaron was knowledgeable, professional, and helpful. He helped me all the way through the entire process He helped me all the way through the entire process More
by Suk_johal
Employees Worked With
February 19, 2026
Great help, friendly staff, everyone worked together to get me the car of my dreams in just a few days! get me the car of my dreams in just a few days! More
by snsabi8
February 19, 2026
Provided good service during sales cycle. Answered all the questions regarding the vehicle and financial information. Only draw back is once we signed off the vehicle. The delivery is very no Answered all the questions regarding the vehicle and financial information. Only draw back is once we signed off the vehicle. The delivery is very not that great. A new person handed over the key after long wait. No formal handover from sales. More
by Siva Nagarajan
Employees Worked With
February 06, 2026
He was super quick and understanding I was able to walk out with a beautiful s5 in 4 days out with a beautiful s5 in 4 days More
by Agray
Employees Worked With
February 05, 2026
Absolutely terrible customer service, no one at this place will return a call or a voicemail, sold me a used car and not even 8k miles later and it now needs a whole new engine after they had just put o place will return a call or a voicemail, sold me a used car and not even 8k miles later and it now needs a whole new engine after they had just put one in before I purchased it, also sold the car with all the emissions removed costing me thousands in repairs and can’t even get a call back from these clowns More
by Huntingfarmer782
February 03, 2026
Aaron was great. The dealership did an excellent job on a rim scuff. We understand it is winter but the car could have been cleaner inside and we found a blown fuse The dealership did an excellent job on a rim scuff. We understand it is winter but the car could have been cleaner inside and we found a blown fuse More
by First Audi
Employees Worked With
