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Audi Farmington Hills
Farmington Hills, MI
275 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Farmington Hills.
Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Audi dealer in the area - Audi Farmington Hills is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located at 37911 Grand River, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Audi Farmington Hills is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
* Figures current at the time this was posted.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 275 reviews
March 26, 2014
Audi Farmington Hills is the finest Porsche/Audi dealership I have ever been in contact with. To be sure, it's a business but it's all of their people that make them a pleasure to do business with. dealership I have ever been in contact with. To be sure, it's a business but it's all of their people that make them a pleasure to do business with. Idris Sherrod is the Service Manager there who consistently exceeds my expectations. I recently took my 2014 Audi S4 (I also get a 2013 A4 serviced here) in for an unusual repair and was treated with nothing but respect and understanding. He clearly has many years of experience with Audi and is thoroughly knowledgeable, precise and careful in all that he does. I just cannot imagine taking my vehicle elsewhere. They are the best! More
by Peanutslove
Employees Worked With
Idris Sherrod
Helpful January 09, 2014
Scott was amazing to deal with and very accommodating. 2nd Audi we have purchased from this dealer all because of our interactions with Chris, Scott, and their staff. 2nd Audi we have purchased from this dealer all because of our interactions with Chris, Scott, and their staff. More
by audirocks
Employees Worked With
Scott
January 09, 2014
I was in a couple of weeks ago to explore pricing/performance of an Audi A6 and wanted to express my delight with your dealership. Especially Scott T he went out of his way to make sure my v pricing/performance of an Audi A6 and wanted to express my delight with your dealership. Especially Scott T he went out of his way to make sure my visit was a great one! Though it was busy when I got there it felt like I was the only customer there. He was extremely professional, knowledgeable and provided me with world class customer service. Even though I did not make a purchase I would never even think of visiting another dealership when considering an Audi as long Scott is there. I will defiantly ask for him next time in...Keep up the good work!! Thank you Audi, JM More
by smoovej1
January 08, 2014
The staff was very friendly and courteous. Scott was very professional and knowledgable about the Vehicles. I would recommend Scott and This dealership to family and friends. professional and knowledgable about the Vehicles. I would recommend Scott and This dealership to family and friends. More
by Dmitch10
Employees Worked With
Scott Tarwacki
November 04, 2013
Couldn't get my issue fixed. They guarantee their service for a year, but tell you the issue is caused by something else when you go back and charge you again. I finally went someplace else and was t service for a year, but tell you the issue is caused by something else when you go back and charge you again. I finally went someplace else and was taken care of. I can't trust them so I'll go to another Audi dealer from now on. More
by yesgirl
Employees Worked With
Service Dept.
