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Audi Fletcher Jones

Costa Mesa, CA

4.5
1,009 Reviews

1275 Bristol St

Costa Mesa, CA

92626

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Showing 1,009 reviews

June 05, 2018

Everything went very well .Jalal was great. He got the product when I needed and got us a good price. Even after sale he gave us full support and walked us thru the safety feat More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jalal Kawa
Jun 05, 2018 -

Audi Fletcher Jones responded

Hi Happy Customer, Thank you for taking the time to leave us your feedback! I am pleased to see Jalal was able to earn your 5 star rating as we always strive to provide the world-class guest experience. We look forward to working with you again soon!

June 04, 2018

Service Review I was early for my appointment and was seen within minutes by Ryan. Additionally, my loaner car was waiting for me. Ryan texted me when my car was rea More

by anhvy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rabusch
Jun 05, 2018 -

Audi Fletcher Jones responded

Hi Anhvy, Thank you for taking the time to leave us your review! I am pleased to hear Ryan was able to earn your 5 star rating as we always strive to provide a world-class guest experience. If any questions arise in the meantime, please don't hesitate to reach out. We are always happy to help.

May 24, 2018

Excellent Service: Gennesis Sanchez Gennesis is professional, efficient, knowledgeable, friendly, and punctual. As soon as our vehicle was ready for pick up, he immediately informed us. More

by C0llision
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gennesis Sanchez
May 25, 2018 -

Audi Fletcher Jones responded

Hi C0llision, Thank you for taking the time to leave us your review! I am pleased to hear Gennesis was able to earn your 5 star rating as we always strive to provide a world-class guest experience whether you’re buying a new car or just coming in for service. If any questions arise in the meantime, please don't hesitate to reach out. We are always happy to assist.

May 22, 2018

Excellent Service A very pleasant sales experience w/ Chris Hung and equally straightforward financing w/ Stephen Lim. Communication was excellent on all counts with qu More

by philipmckeown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hung, Stephen Lim
May 22, 2018 -

Audi Fletcher Jones responded

Hi Philipmckeown, Thank you for leaving your feedback! I am pleased to hear that Chris and Stephen were able to provide you the Fletcher Jones Difference. We love to hear our team is maintaining our high standards. If any questions arise, please don't hesitate to contact us. We are always here to help.

May 18, 2018

Gennesis is GREAT! This is the second time I have had service here and Gennesis is great! Very friendly and professional, always keeps me informed of the progress and ev More

by audiS7lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gennesis Sanchez
May 18, 2018 -

Audi Fletcher Jones responded

Hi AudiS7lover, Thank you for taking the time to leave us your feedback! I am pleased to hear Gennesis was able to earn your 5 star rating as we always strive to provide the world-class guest experience whether you’re buying a new car or just coming in for service. We look forward to working with you again soon!

May 18, 2018

Ruschka Sanguinetti sale representative review Ruschka was a exceptional agent to work with! She was a very good listener and focused on the car I was looking for and payment factor that would fi More

by Cool39
Recommend Dealer
Yes
Employees Worked With
Stephen Lim, Ruschka Sanguinetti
May 22, 2018 -

Audi Fletcher Jones responded

Hi Cool39, Congratulations on your new Audi! First I am pleased to hear that our team provided you the world class guest experience and made the whole process enjoyable from start to finish. Second I would like to thank you for your business. We look forward to continually assist you and if any questions arise, please do not hesitate to contact us. We are always happy to help!

May 17, 2018

Jose is the BEST I always get the best service at Audi. From the appointment process through the completion of service, everything is first rate. I highly recommend th More

by Lolokat13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Magana
May 18, 2018 -

Audi Fletcher Jones responded

Hi Lolokat13, Thank you for leaving us your feedback! I am pleased to hear our team was able to provide you the best experience possible. We love to hear our team as well as our dealership environment is maintaining the highest of standards that we practice. If any questions arise, please don't hesitate to contact us. We are here to help and look forward to assisting you again in the future.

May 15, 2018

Great customer service I will highly recommend my service advisor Jose magana he always help and cover all the expectations thank you Jose for such of grate service see you More

by Benjamin4997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Magana
May 18, 2018 -

Audi Fletcher Jones responded

Hi Benjamin4997, Thank you for sharing your service feedback! I am pleased to hear that Jose was great to work with and was able to earn your 5 star rating. This is what we love to hear in regards to our team. We look forward to working with you again soon!

May 15, 2018

Friendly and professional staff. This was my first car buying experience by myself. I was nervous and anxious, but I went to Audi to purchase a car and I did it. No knowledge about More

by AudiTTLady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hung, Taylor Bradford, Stephen Lim, Scott Conner
May 18, 2018 -

Audi Fletcher Jones responded

Hello AudiTTLady, Congratulations on your new Audi! I am pleased to hear our team provided you the world class guest experience and made the whole process enjoyable from start to finish. We strive to be the best in the industry so I am happy to hear your praise and that our team is practicing the high standards we put forth. We look forward to working with you for years to come and if any questions arise, please do not hesitate to contact us. We are here to help!

May 14, 2018

First Audi Purchase! Cross shopping the Audi Q7 with another brand we came into Audi Fletcher Jones. Ruschka took great care of us. Once we were set on the Q7 Ruschka he More

by KDK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben, Taylor Bradford, Stephen Lim, Ruschka Sanguinetti
May 14, 2018 -

Audi Fletcher Jones responded

Hi KDK, Congratulations on your new Audi Q7! I am thrilled you chose us and that you were provided the Fletcher Jones Difference. We truly appreciate your praise and I am pleased to hear our team made the whole process enjoyable from start to finish. We look forward to working with you in the future and if you ever have any questions, please don't hesitate to contact us! We are here to help.

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