Audi Fort Lauderdale

Excellent First Impression I brought in my 2015 Audi S3 in for its first service. The dealership itself was very nice and I was immediately greeted with a smile by Luis Pagani. I brought in my 2015 Audi S3 in for its first service. The dealership itself was very nice and I was immediately greeted with a smile by Luis Pagani. My car was swiftly taken away to begin service. As I was waiting I was approached by Steve Kincaid who introduced himself as the sales manager. He told me he had a car just like mine. So we began to talk and I ended up with a tour of the entire facility including inventory, car wash, service bay and delivery showroom all of which was five days old. I was very impressed with the attention I received while I was there. Speaking with Luis I quickly realized he was a car guy like myself and I immediately felt the same level of attention would be paid to my car as I had received. My car came back to me serviced, washed, and the interior cleaner than I left it. Thank You Audi Ft Lauderdale for making an excellent first impression. More

New Audi a5 Thank you Jon Law for great deal new A5 .Greate place to get new car. I will recommend everybody who looking buy or lease new car Thank you Jon Law for great deal new A5 .Greate place to get new car. I will recommend everybody who looking buy or lease new car More

My First Audi After much review and research, I decided on the possibility of purchasing an Audi. I stoped in this new dealership that just opened on Federal. I hav After much review and research, I decided on the possibility of purchasing an Audi. I stoped in this new dealership that just opened on Federal. I have never been in a dealership like this before, it even had valet parking. I was introduced to an Audi salesman by the name of Louis Sanet. He definitely knew what he was talking about and didn't have the typical car sales approach. He allowed me to take my time (2 days) and even arranged an loaner, talk about service. Definitely would buy from Audi of Fort Lauderdale again. More

Absolute wonderful experience! Amazing customer service. Alexander de Pooter was an amazing help! Recommending to all my friends. Had an absolute wonderful experience! Congratulatio Amazing customer service. Alexander de Pooter was an amazing help! Recommending to all my friends. Had an absolute wonderful experience! Congratulations and thank you for everything. More

Robert Milton lied to me and tried to overcharge me by 500% Liars and Thieves! Quoted me 10 hours of labor for a job that shows as being a 3 and half hour job. They are specialists and charge more, they charge Liars and Thieves! Quoted me 10 hours of labor for a job that shows as being a 3 and half hour job. They are specialists and charge more, they charge a premium for poor service and are dishonest. Stay away from them! always seek a second opinion. More

A most professional team Chris Bucknell, Nick Duarte, Dave Titterton, and John Law: these guys are a dream team who know cars and will go above and beyond to make sure you get Chris Bucknell, Nick Duarte, Dave Titterton, and John Law: these guys are a dream team who know cars and will go above and beyond to make sure you get the deal you are happy with. I was in the market for a Daytona Grey 2014 Audi A 7 Prestige package with low miles. They had it and leant me the car for the weekend. I loved it but had specific terms that had to be met, without which the deal would not be possible. They made it happen! They stayed late at the dealership on numerous occasions to accommodate my hectic schedule. I trust these guys and would buy a car from them again. More

lied about condition of car, cost me thousands I was told I was buying a car with new tires and all required service performed. After the deal I asked for the service records to find none of it tr I was told I was buying a car with new tires and all required service performed. After the deal I asked for the service records to find none of it true, I was assured the tires were new just not installed there. I brought the car to another dealer, the tires had nly 35% tread left and none of the required service was done. The General manager told me if I take him to court it would be my word against his. Does this mean a new car dealer's general manager will lie in court? You are better off buying from Craig list. It will cost me thousands to put the.car in the condition claimed. I would never buy or service a car here. More

Deceptive practices on lease buy out We had a 42 month lease on our 2012 Audi A6. Expires August 13. 2015 The buyout is $27,600 +/- & a $350 purchase fee, and 2 lease pmnts. That's OK, We had a 42 month lease on our 2012 Audi A6. Expires August 13. 2015 The buyout is $27,600 +/- & a $350 purchase fee, and 2 lease pmnts. That's OK, there was a going in disposition fee of app. $700, an acquisition fee of app. $700 etc. They were all on the contract, that's fine. I go to Audi of Lighthouse Point to buy the car prior to lease end. They say it's the contract amount AND a $700 "Safety" fee & a $750 +/- "Doc fee" and some others. A mgr. also spoke of a "lot" fee. None are stated in the lease contract I signed. I have to leave it over night for a "safety" inspection, although we had Audi care as part of the lease, and only LHP Audi serviced the car. This is xx to justify the "safety" fee. George was pleasant as was Chris. Their management as far as I'm concerned lacks integrity and practices unfair and deceptive trade practices. In short, avoid Audi of Lighthouse Point. More

Wonderful car buying experience! Hope to be back! I went into Lighthouse Point Audi not knowing what to expect, as this was my first car buying experience in over seven years (and first on my own). Wo I went into Lighthouse Point Audi not knowing what to expect, as this was my first car buying experience in over seven years (and first on my own). Words cannot express what a great experience I had dealing with the staff of Lighthouse Point Audi, and, if it is at all within my power, I will be back to purchase my future cars from the same staff. What I loved immediately about this location is the true "family" feel you get when you walk in. Everybody is courteous and wants to ensure the right person is helping you. There was absolutely no pressure. After walking in, being greeted by the receptionist, George came out to assist me within a matter of a minute or two. George, as a car salesman and somebody I came to know over the next few hours, blew away any expectation I could have of a salesperson. He was so friendly, calm, and truly cared for me as a car buyer, and not about any incentives he may have. We went for a test drive- again, the test drive was within my control. However, I felt so comfortable in the car I was test driving, I knew that was the one, and didn't have to test drive for more than five minutes. Back at the dealership, George and the staff knew how badly I wanted this car. While usually this would be a bargaining chip for any other dealer, this was just added incentive to make sure that this car worked for me, and that they would be able to make the financing work for me! I could not believe how badly the staff wanted to make sure I was happy, and felt comfortable with my purchase. George, thank you so much!!! You made my day, week, maybe even year! Everybody at the dealership was extremely nice. The manager came out and greeted me. He did everything in his power to ensure I would be driving the car of my dreams that day. I also dealt extensively with Chris Bucknell, the finance manager. His business card states that he is also an Audi "fan creator." I can see why now! Chris was extremely personable and great to deal with. Just like everybody else, Chris wanted to do what he could to ensure that I would be driving the car of my dreams that day. He even left me with some great new options to add to my music collection. Chris was incredible as well. All in all, I could not have one bad thing to say about this dealership. They truly made car buying a memorable and exciting experience- just like it should be. I am very excited to visit them in their new facility in Fort Lauderdale come July! Thank you for everything! More

Great experience! I intitally exchanged correspondence with Steven Kincaid, who was very responsive and informative. I went to the dealership for a test drive with Chri I intitally exchanged correspondence with Steven Kincaid, who was very responsive and informative. I went to the dealership for a test drive with Christian Pimenta who was professional, knowledgeable and courteous. The negotiation was not painful. I signed the paperwork with Chris Bucknell. These three gentlemen stayed until 11 PM to finalize the transaction after going to pick up my desired car from another dealer. I went back 2 days later and all three remembered my name and were friendly. This was a great experience all around and I highly recommend this team! More