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Audi Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.5
805 Reviews

805 Reviews of Audi Fort Lauderdale - Service Center

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February 13, 2023

Everyone is always great and very accommodating. Eric Palmer was very courteous and informative. the service took a bit longer than originally anticipated but this was clearly relayed to me and we w More

by FALARKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Macy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Palmer
Feb 14, 2023 -

Audi Fort Lauderdale responded

Thank you for the wonderful feedback! We look forward to working with you again in the future!

February 07, 2023

A good experience for a recall. My service advisor Eric is always good to work with. More

by CHELITZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
Feb 07, 2023 -

Audi Fort Lauderdale responded

Thank you for the excellent feedback! We look forward to working with you again in the future!

February 03, 2023

I had an appointment for my Q3 for simple recall item and repair needed on the sunroof (under warranty).Jerrick was my service manager (not Eric as listed) and as usual everything happened just as Jerrick ha More

by marietta821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrick
Feb 03, 2023 -

Audi Fort Lauderdale responded

Thank you for the excellent feedback! We look forward to working with you again in the future!

February 02, 2023

First time using Audi Fort Lauderdale for service and couldn’t be happier. Jerrick was easy to work with More

by SMSEVERINO54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrick
Feb 02, 2023 -

Audi Fort Lauderdale responded

Thank you for your kind words! We look forward to working with you again in the future!

February 01, 2023

I would NOT bring my Audi elsewhere. Great service with the peace of mind that they met Audi USA high standards. More

by Anna Sarmiento
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry and Jerick, Eric Palmer
Feb 02, 2023 -

Audi Fort Lauderdale responded

Thank you for the excellent feedback! We look forward to working with you again in the future!

February 01, 2023

Jerrick was incredible per usual. He got me in and out in half the time I expected and perfectly in time for my scheduled appointment. He was even available a few days later for me to More

by Kealy.altman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrick Warren
Feb 02, 2023 -

Audi Fort Lauderdale responded

Thank you for the incredibly kind words for Jerrick! We look forward to working with you again in the future!

January 31, 2023

Great service, Eric was very commutative and service was done promptly. I will come back next time my car needs service More

by TGHALL92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
Feb 01, 2023 -

Audi Fort Lauderdale responded

Thank you for the kind words for Eric!

January 31, 2023

Audi FTL provided me with excellent customer service, professionalism and responsiveness when I brought my Q3 in for service. More

by MADISON ROBERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrick & Henry
Feb 01, 2023 -

Audi Fort Lauderdale responded

Thank you for the incredibly kind feedback! We look forward to working with you again in the future!

January 26, 2023

Ana was very nice, however the lights that triggered my visit are still on.. brakes that were replaced in November tire pressure monitoring and tires were replaced days before my appointment but the only m More

by kaylove1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Phillips
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marcela Villacres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mains
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna, Eric Palmer
Jan 26, 2023 -

Audi Fort Lauderdale responded

We are sorry to hear about your experience. We’re normally known for our exceptional service, and we regret that you had a less-than-ideal experience at our dealership. If you’d like to discuss this further, please contact us at (954) 545-4650.

January 25, 2023

Did not complete service on sound in dashboard or the sound coming from the convertible top and top of windshield area. More

by Ti.CHATMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Palmer
Jan 26, 2023 -

Audi Fort Lauderdale responded

We are sorry to hear about your experience. We’re normally known for our exceptional service, and we regret that you had a less-than-ideal experience at our dealership. If you’d like to discuss this further, please contact us at (954) 545-4650.

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