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Audi Fremont

Fremont, CA

Overview
Reviews
Vehicles
4.5
251 Reviews
Call Dealership (510) 403-3700
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43191 Boscell Rd

Fremont, CA

94538

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Showing 251 reviews

November 15, 2021

Carl had great customer service, made the process super easy and fast. Audi Fremont overall has been the best dealership I've been to. More

by Matt_T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Awwad, Carl Leung
Report | Print
Nov 18, 2021 -

Audi Fremont responded

Hello Matt! Thank you for taking the time to leave us such a wonderful review! We are so pleased to hear about your recent service experience with Carl. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come and are here to help should you need us. Take care, Your friends and family at Audi Fremont

Helpful 1
November 15, 2021

Great service and communication! The only Audi service department we recommend to our customers here! More

by lucio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Nguyen, Alfred Pearson
Report | Print
Nov 18, 2021 -

Audi Fremont responded

Hi Lucio! We are ecstatic to know we are your dealer of choice when it comes to the care and maintenance of your vehicle and are thrilled to have your genuine recommendations! We are grateful to have such heartfelt feedback. Thank you for allowing us the privilege to serve you and always feel welcome to contact us anytime! Best, Your friends and family at Audi Fremont

Helpful
November 10, 2021

Exceptional service, very friendly and communicative. Alfred was a fantastic service advisor and while I hesitate to say I look forward to working with his again, because that would indicate I was having More

by jason roper
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alfred Pearson
Report | Print
Nov 11, 2021 -

Audi Fremont responded

Hello Jason! Thank you for coming in to service and working with Alfred and his team! We are so glad it went well and that you'll be returning, but only when you have to! We look forward to serving you again. Best, Your friends and family at Audi Fremont

Helpful
November 06, 2021

Antonio was a cool representative helping me out during service. He even hooked it up with a complimentary car wash. Exceptional service. More

by vutnguyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred Pearson , Antonio Vera
Report | Print
Nov 07, 2021 -

Audi Fremont responded

Hello Vutnguyen! Our team is truly flattered to see your generous 5 star review! With all of the automotive competition out there, it is wonderful to know that Antonio took great care of you in an exceptional manner! Thank you for your business and the opportunity to serve you. Take care, Your friends and family at Audi Fremont

Helpful
November 03, 2021

That was the most detailed and helpful maintenance report I have gotten from a dealership. I trust their work and recommendations. More

by MG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David de la Torre
Report | Print
Nov 04, 2021 -

Audi Fremont responded

Hello MG, Thank you for your business & the 5 star rating! Our team at Audi Fremont is thrilled to hear about your positive experience. We appreciate your kind compliments and look forward to serving you again at your next scheduled maintenance interval. Take care, Your friends and family at Audi Fremont

Helpful
October 31, 2021

My first time at this location for maintenance and felt like my car was in good hands. Service was great and my advisor, Antonio, was kind and thorough. Will be coming back here for the next maintenance. More

by tiffanyt
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Vera
Report | Print
Nov 01, 2021 -

Audi Fremont responded

Hi Tiffanyt, Our team of associates are excited to hear that you were assisted promptly and provided with amazing service throughout your recent visit with Antonio and appreciate you complimenting our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. We're looking forward to seeing you again at your next scheduled interval. Best Wishes, Your Friends and Family at Audi Fremont

Helpful
October 31, 2021

Excellent service , thanks to all service staff. Everything was on time. Jacky Tam is excellent More

by Lnpati
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackey Tam
Report | Print
Nov 01, 2021 -

Audi Fremont responded

Hi Lnpati, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. It brings us so much joy hearing that Jackey Tam went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely manner. We'll be sure to pass along the kind words expressed on your behalf. Our team is looking forward to serving you for many years to come and are here to help should you need us. Warm Wishes, Your Friends and Family at Audi Fremont

Helpful
October 31, 2021

Ordered a new car through Audi Fremont. It took a while to manufacture due to the chip shortage, and Dante kept me up to date with the process. He was also very thorough with his explanation of all the b More

by Laura A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dante Kanki, Omar Awwad
Report | Print
Nov 01, 2021 -

Audi Fremont responded

Hi Laura A, Congratulations on your beautiful Audi! Thank you for choosing Audi Fremont! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Dante ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We'll be sure to relay over the kind words expressed on your behalf. Our team is looking forward to welcoming you again soon! We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fremont

Helpful
October 21, 2021

Loved the pickup and delivery! Thanks to the manager and the guys who delivered/picked More

by Sriram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Stevens
Report | Print
Oct 21, 2021 -

Audi Fremont responded

Hi Sriram, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! We look forward to serving you for many years to come! All the Best, Your Friends and Family at Audi Fremont

Helpful
October 21, 2021

Service was done on time and everything that took place Service was done on time and everything that took place was explained. Very satisfied. Thank you More

by Nina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, Andrew Hixenbaugh
Report | Print
Oct 21, 2021 -

Audi Fremont responded

Hi Nina, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. We're looking forward to serving you for many years to come and are here to help should you need us. Warm Wishes, Your Friends and Family at Audi Fremont

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