"Would have been 5 stars for the dealership but purchasing..."
Would have been 5 stars for the dealership but purchasing a car with Gary was the absolute worst experience of my life! I should have bought else where. Only reason I didn’t is because they had the specific Audi I was looking for.
"Old Fashion Bait and Switch"
Awful! Made a deal with Evan Synder over the phone as the costco rep. Deal was with no money down. All reviewed last night on the phone. Drive 35 miles to meet at 2pm. Not only was he not ready for me, but he tried to use the old bait and switch tactic and now get me to pay a downpayment of $3000.
To make matters worse, the Sales Manager tried to blame it on me and a lack of communication.
Matters like this that make the whole auto industry have a bad reputation. This was right out of the movie "used cars". Pretty slimy. Go elsewhere, find someone who is upfront and does not pull this stuff.
Travis in the service department was friendly, knowledgeable, and efficient. I was in for a 25000 mile service and he explained Audi Care to me and let me know this service was covered. He also had the car completed and washed in the promise time. Highly recommend
Employees Worked With