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Audi Grapevine

Grapevine, TX

4.7
1,264 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,264 reviews

July 22, 2025

Impressed by the attention to detail and attention from sales, technical and finance staff. Impessive dealership. More

by Jeff K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff, Varone and Dax
July 17, 2025

Always well taken care of at the service department by Anthony Butler and his team. More

by AM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
July 16, 2025

In and out no fuss, no muss and everyone very courteous. Bravo well done, that’s it. More

by Wldcatr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Jul 18, 2025 -

Audi Grapevine responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 16, 2025

Great communications on vehicle status. Tech video very informative. Timely service. All around quality experience. Thank you, Keith and the team behind you. More

by kcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Jul 17, 2025 -

Audi Grapevine responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 15, 2025

Handled my extended warranty and got me back on the road in no time and when I picked up my car it was cleaned spotless. This is true back in the day customer appreciation. More

by enewby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jul 17, 2025 -

Audi Grapevine responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

July 12, 2025

Professional and welcoming. The sales person Mitch and finance manager Jake were outstanding to work with. More

by wendi.prince2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch, Jake, Justin
Jul 14, 2025 -

Audi Grapevine responded

Hi, we're thrilled to hear that Mitch and Jake provided outstanding service during your visit. We strive to make every customer feel professional and welcome. Thanks for your support!

July 11, 2025

Michael Phan Advisor was trying to over charge and after pointing out the issue, his last statement to me was “I am hoping NOT to see you again”. This is not a joke. This is how horrible the service was. Go More

by PaulJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Phan
Jul 16, 2025 -

Audi Grapevine responded

I spoke with Paul at the time of him picking up. I informed him that this will be addressed internally. He has my direct contact information. Should he need to speak with me about this matter or any other concerns that may arise with his vehicle.   Cris Zamora Service Director 817-553-2221 czamora@group1auto.com

July 11, 2025

The dealership was able to service my car with an oil change quickly. Larry was extremely helpful and helped accommodate my need to get in and out of the dealership on my tome crunch. . He was super frie More

by Leslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
Jul 13, 2025 -

Audi Grapevine responded

Hi Leslie! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 10, 2025

Quality service department. Easy to schedule, relatively quick service, and reasonably priced for the product they service. Very nice facility and their service reps are very fr More

by breck.schimmel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malachi
Jul 11, 2025 -

Audi Grapevine responded

Hello, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 09, 2025

Audi Grapevine has a great team and provides solid, prompt service and communicates well throughout the process. . More

by Jared Cowgill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malachi
Jul 11, 2025 -

Audi Grapevine responded

Hello Jared, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Grapevine! Please don't hesitate to reach out if there's anything additional we can do for you.

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