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Audi Grapevine

Grapevine, TX

4.7
1,515 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,515 reviews

October 12, 2026

Prompt courteous service, clean facility. AJ was professional and answered all questions. Will use this dealer again More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
October 08, 2026

Excellent customer service! Especially Mr. Renee Laurel, he’s always watching out for his customers. More

by Nancy_B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Laurel, Cameron
Oct 11, 2026 -

Audi Grapevine responded

Hi, we're happy you found Renee to be so supportive during your experience here at Audi Grapevine. If you have any further questions, please don't hesitate to reach out!

October 06, 2026

Great service as usual from Larry Tran, he consistently takes care of us and our vehicles. More

by maxx817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Tran
Oct 08, 2026 -

Audi Grapevine responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Grapevine! If you have any further questions, please don't hesitate to reach out!

October 06, 2026

Larry is always so professional and knowledgeable. He provides solutions and recommendations that work, I will always bring my car here to be serviced. More

by ADukes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Tran
Oct 08, 2026 -

Audi Grapevine responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Grapevine! If you have any further questions, please don't hesitate to reach out!

October 01, 2026

Outstanding customer service provided by my Service Advidor, Bill Doud! He was professional, courteous and patiently explained all work performed. More

by jcorneliusbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Doud
Oct 02, 2026 -

Audi Grapevine responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

September 26, 2026

The customer service is excellent. The environment is welcoming and friendly along with the staff. More

by Gladys6385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Holguin
Oct 02, 2026 -

Audi Grapevine responded

Hello, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 21, 2026

Great sales team. Great service department. Had several choices when I bought my car. Made the right one. More

by dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith, Dax
Sep 24, 2026 -

Audi Grapevine responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 19, 2026

⭐⭐⭐⭐⭐ I had an excellent experience with the service department at Audi Grapevine. The customer service was outstanding from start to finish, and the team did a great job with the alignment on my Q8 S. More

by eacaud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Sep 23, 2026 -

Audi Grapevine responded

Eacaud, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Grapevine. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 11, 2026

Rene laurel provides the best service. Be sure to ask for him by name. He will take care of. More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Laurel
Sep 14, 2026 -

Audi Grapevine responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

September 11, 2026

They do their best to make me satisfied. Always a satisfying experience at Audi Grapevine. More

by Theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Butler
Sep 14, 2026 -

Audi Grapevine responded

Hi Theresa, we strive for 100% satisfaction, and it is great to see that you had such a positive experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

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