Audi Grapevine

Poor communication - never informed me car was completed. Item was not fixed as promised requiring multiple visits to address same issue. No loaners available even after it was promised. Told me there wer Item was not fixed as promised requiring multiple visits to address same issue. No loaners available even after it was promised. Told me there were no loaners available for 6-weeks out. More

Great service and Kelvin always does a wonderful job of taking care of my car. Thanks! taking care of my car. Thanks! More

Poor communication Follow through was not good I had to call ask for help Promises not kept. Not valued as a customer to call ask for help Promises not kept. Not valued as a customer More

My Q5 needed a repair and recall work done. AJ was friendly and efficient. He told me it was going to take 2 hrs and it only took 1 1/2 hours. Great Service! AJ was friendly and efficient. He told me it was going to take 2 hrs and it only took 1 1/2 hours. Great Service! More

The maintenance team did a great job of identifying necessary repairs and keeping the costs down by using the warranty. They also were able to accommodate my schedule and complete the work the same day necessary repairs and keeping the costs down by using the warranty. They also were able to accommodate my schedule and complete the work the same day. More

Robert is one great very talented salesman who believes in taking care of the customers. GREAT 👍🏾 JOB.. in taking care of the customers. GREAT 👍🏾 JOB.. More

Audi Grapevine Sales Team has always done a great job making sure all my questions were answered with my satisfaction. making sure all my questions were answered with my satisfaction. More

Audi Grapevine Service Center has prompt service upon arrival with a friendly greeting and taking care of your vehicle with attention to detail. Communicated from the department was clear, concise, and t arrival with a friendly greeting and taking care of your vehicle with attention to detail. Communicated from the department was clear, concise, and transparent. More

Anthony Butler and his team provided truly excellent service. I came in to repair some scratches, expecting to be there for hours and paying hundreds. They took care of it in less than ten minutes witho service. I came in to repair some scratches, expecting to be there for hours and paying hundreds. They took care of it in less than ten minutes without charge and let me know my options if I wanted further repairs. Fantastic experience. More

Anthony Butler did a great job and was wonderful to work with. He made my visit smooth and effective in a way that was respectful of my time limitations with. He made my visit smooth and effective in a way that was respectful of my time limitations More