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Audi Grapevine

Grapevine, TX

4.6
1,358 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,358 reviews

December 24, 2025

Audi Grapevine always performs to the highest standards and demonstrates a concern for their customers. Whether I need a major repair, minor repair or scheduled service, Audi Grapevine has the right emplo More

by ajsiteman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Tijerina, Jake Kaufman, Chris Hogan
Dec 25, 2025 -

Audi Grapevine responded

Hi, thank you for taking the time to leave a review for us at Audi Grapevine. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2025

Everything went very smoothly. My service adviser, Keith, did an excellent job keeping me informed. I really appreciated all his work and the efforts of the mechanics and parts peo More

by Chrismiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wilwerding
Dec 23, 2025 -

Audi Grapevine responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Grapevine. If you have any further questions, please don't hesitate to reach out!

Dec 23, 2025 -

Chrismiii responded

Very happy to recommend Audi of Grapevine. Had much work done on the Q5. Everything was very good and very satisfactory, happy to recommend them!

December 22, 2025

Great service, responsive staff and great atmosphere. I would definitely recommend to a colleague or family member More

by Acoleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tran
Dec 23, 2025 -

Audi Grapevine responded

Thank you for the great review! We’re so glad to hear you enjoyed the service, our responsive team, and the atmosphere here at Audi Grapevine. Your recommendation means a lot to us, and we look forward to assisting you—and anyone you send our way—again in the future!

December 17, 2025

Over-the-top great service. My service advisor found my extended service warranty that I thought had expired. More

by o2bflyin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malikai
Dec 20, 2025 -

Audi Grapevine responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

December 15, 2025

Great service from Felix. He helped with a great loaner and kept in communication with me during the process of my auto repair. More

by ShelHern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix
Dec 19, 2025 -

Audi Grapevine responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2025

Their finance team is just a scam. They did 6 credit pulls for no reason. They do no upfront talk rates and lock it in. Sean in finance is a really shady guy. He scams you for as littl More

by Mochiracoon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sean Anbari, Daniel
Dec 09, 2025 -

Audi Grapevine responded

Thank you for sharing this feedback, and I’m very sorry for how you feel about your experience with our finance department. This isn’t the level of transparency or trust we strive for. Please contact our management team directly so we can review what happened and work to make it right at amillhorn@group1auto.com   Thank you! Audrey Millhorn Sales Director

December 05, 2025

Larry always takes care of me at Audi of Grapevine Service Dept, that is why I drive an Audi it’s the outstanding customer service I receive. WCH More

by Wch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Tran
Dec 07, 2025 -

Audi Grapevine responded

Hello, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2025

Always been a great experience. Malachi in service was outstanding. He communicated very well and was determined to make it a good experience More

by Tzaves812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malachi
Dec 02, 2025 -

Audi Grapevine responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. Please don't hesitate to reach out if there's anything additional we can do for you.

November 29, 2025

This was a great experience. They made sure my car was properly diagnosed. Also they provide transportation while my car was in serviced. More

by Mean_d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
Nov 30, 2025 -

Audi Grapevine responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 28, 2025

Excellent service, professional staff . Will definitely take my Q5 there for service. Thanks for your service. More

by paula.ragsdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Phan
Nov 29, 2025 -

Audi Grapevine responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. If you have any further questions, please don't hesitate to reach out!

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