Audi Grapevine

Dealership very well managed! The overall experience was great! Great staff, Great Service. Loved the waiting area! Car was clean when we picked it up and a full tank of gas! They The overall experience was great! Great staff, Great Service. Loved the waiting area! Car was clean when we picked it up and a full tank of gas! They had a staff member spend one hour going over all the features of the new car! More

R8 dream car Kenny is the man! Did everything he could to put me in the car if my dreams. The staff work all day to get it done. Kenny is the man! Did everything he could to put me in the car if my dreams. The staff work all day to get it done. More

No hassle purchase, very fast! Totally a great experience! We had several non-negotiables we were looking for. They delivered! The test drive was not just around the corner and back to the lot. The entire proc We had several non-negotiables we were looking for. They delivered! The test drive was not just around the corner and back to the lot. The entire process was quick and to the point, from test drive, sales, to finance! A completely new experience for purchasing a car from a dealership. I look forward to working with the dealership and their employees for many years to come. Danial Greer made my dream car happen! More

Very efficient service Beautiful dealership ! Great service! I was out of town at a funeral and Staff were able to work us in at last minute on the summer special . Beautiful dealership ! Great service! I was out of town at a funeral and Staff were able to work us in at last minute on the summer special . More

Painless My son was looking for a college car - reliable but not expensive. After looking at many other dealerships and starting to feel quite discouraged, we My son was looking for a college car - reliable but not expensive. After looking at many other dealerships and starting to feel quite discouraged, we saw a Jetta at Grapevine Audi. The car was a perfect fit, and the customer service was terrific, which was much appreciated given that we were not your typical customer. Thank you to Cedric and Jeff for being so professional and making the process easy and stress free. I have no hesitations that this will be a good car for my son. More

Great overall, payment/finance process painful Too much up selling during payment process. Even trying to sell a really bad deal. Even trying to convince a customer that a financed deal is better t Too much up selling during payment process. Even trying to sell a really bad deal. Even trying to convince a customer that a financed deal is better than a cash deal is nonsense. When you have to but signs on the floor stating your not haggling prices that’s a red flag. More

got the job done quickly I received very good service - it was fast and efficient. Facilities are nice. I am very happy with my visit Loaner car very convenient and appreci I received very good service - it was fast and efficient. Facilities are nice. I am very happy with my visit Loaner car very convenient and appreciated. More

Great Service Brought my 2014 RS7 for an oil change. Greeted immediately even though my regular service advisor was busy helping another customer. Checked in quic Brought my 2014 RS7 for an oil change. Greeted immediately even though my regular service advisor was busy helping another customer. Checked in quickly. Comfy waiting room with plenty of drinks and snacks. Out of there in less than 2 hours, and cost was reasonable. More

Satisfactory Experience I have been going there for the past 3 years. I have always found them courteous and helpful. Even though this trip there was an issue with the mechan I have been going there for the past 3 years. I have always found them courteous and helpful. Even though this trip there was an issue with the mechanical aspect of service because of that I had to make another trip however Jared was quite helpful and made that go through quite smoothly. I truly appreciate all his effort. Regards, Kulsum Kaiser More

Smooth Operation Second time getting a lease with Audi Grapevine and another great experience! Worked with Joe, very informative and helpful. A great laid back but Second time getting a lease with Audi Grapevine and another great experience! Worked with Joe, very informative and helpful. A great laid back but attentive atmosphere at the dealership. Thanks. More