Audi Grapevine

Rene is the best! If you ever need to be taken care of, please visit Rene! He takes his time with each client to ensure they get the best service. He is polite, and mak If you ever need to be taken care of, please visit Rene! He takes his time with each client to ensure they get the best service. He is polite, and makes you feel like you’re his only client! More

Great Experience Thanks for making it easy to do business and respecting my time. I will continue to do business and refer all my friends and colleagues. Thanks for making it easy to do business and respecting my time. I will continue to do business and refer all my friends and colleagues. More

Service experience My service advisor showed excellent customer service with being friendly and comical in his conversation that seemed genuine and not just talking beca My service advisor showed excellent customer service with being friendly and comical in his conversation that seemed genuine and not just talking because he had too. More

35,000 basic service Always a good experience. Spoke with Daniel our salesman always a pleasure. Dealership is clean and a pleasant place to wait while the Q3 is service Always a good experience. Spoke with Daniel our salesman always a pleasure. Dealership is clean and a pleasant place to wait while the Q3 is serviced. More

fast prompt PROACTIVE My audi is under warranty currently. Recently my steering froze and the assembly had to be replaced As a result all data was wiped out from car compu My audi is under warranty currently. Recently my steering froze and the assembly had to be replaced As a result all data was wiped out from car computer as expected. I drove the car a few hundred miles but the system wasn't registering for me to pass emission test. Joe at the Service, checked into why the system wasn't registering and helped clear the emission test saving me a third trip to another emission testing site. I appreciated his proactive approach to fix my problem (and causing me to drive with an expired registration!!!) Thanks Joe! More

3 Year Service Schedule The Service Consultant was very knowledgeable and friendly. He checked the car’s history (vehicle’s maintenance schedule, recall advisories, needed u The Service Consultant was very knowledgeable and friendly. He checked the car’s history (vehicle’s maintenance schedule, recall advisories, needed updates, etc.) to ensure that any other services that were required were also completed during the 3 year routine maintenance. He made very good recommendations and thoroughly explained them to me. More

Friendly low pressure experience Everyone here was really nice, well informed and made this process very simply and stress-free, which was not my expectation! I will come back for my Everyone here was really nice, well informed and made this process very simply and stress-free, which was not my expectation! I will come back for my next car purchase. More

In and Out Came in for oil change and first maintenance on new vehicle. Cris got us in and out like always. Why wouldn't we come here. Came in for oil change and first maintenance on new vehicle. Cris got us in and out like always. Why wouldn't we come here. More

Excellent service I am impressed with the service I received from both the service associate and one of their technical persons who helped me with a feature issue. I w I am impressed with the service I received from both the service associate and one of their technical persons who helped me with a feature issue. I would highly recommend this dealership since service is my number 1 consideration when purchasing a vehicle. More

Best car buying experience ever! Audi Grapevine has my business for life! As a woman I usually get ignored or talked down to when buying a car. Everyone at Audi Grapevine treated me w Audi Grapevine has my business for life! As a woman I usually get ignored or talked down to when buying a car. Everyone at Audi Grapevine treated me with respect and courtesy from the moment I walked in the door until I left with my beautiful car. More