
Audi Grapevine
Grapevine, TX
Filter Reviews by Keyword
By Type
Showing 1,245 reviews
A4 purhase Phone calls and emails leading up to the visit to buy was very informative and friendly without the sales person being aggressive. Got a great deal on Phone calls and emails leading up to the visit to buy was very informative and friendly without the sales person being aggressive. Got a great deal on a new A4 on labor day weekend + and of the month deal. More
Great service Warranty repair that went well. Easy to get appointment and they handled repair on time with reservation and estimated time of repair. Great work don Warranty repair that went well. Easy to get appointment and they handled repair on time with reservation and estimated time of repair. Great work done on repair. More
Totally amazing....!!!!! I walked in with one expectation and the great staff; salesman, finance specialist, and the new car orientation representative exceeded my expectation I walked in with one expectation and the great staff; salesman, finance specialist, and the new car orientation representative exceeded my expectations beyond exemplary words. More
Customer Service Vernon is my adviser and he is great!! very attentive, helpful and down to earth. I"ve worked with Vernon only 2x's and I plan to continue working wit Vernon is my adviser and he is great!! very attentive, helpful and down to earth. I"ve worked with Vernon only 2x's and I plan to continue working with Vernon on future service needs as he goes out of his way to ensure my service needs are met and also ensures all my questions are answered... More
Great experience A simple service call couldn't have gone better. Prompt and accurate service done by courteous professionals. The waiting area is very comfortable, r A simple service call couldn't have gone better. Prompt and accurate service done by courteous professionals. The waiting area is very comfortable, relaxing, and stocked with drinks and snacks. My vehicle was done ahead of schedule and clean. Experience couldn't have gone better. More
Same day Service Dropped My car of to Service manager Sean, for a recall and one other issue that was reoccurring and they were able to get it back to me the same day Dropped My car of to Service manager Sean, for a recall and one other issue that was reoccurring and they were able to get it back to me the same day. everything was perfect More
Service Great service department Rene Laurel handled all my issues very well Provided a great loaner car to use for the day They have a great detail shop Great service department Rene Laurel handled all my issues very well Provided a great loaner car to use for the day They have a great detail shop More
Customer Service Fantastic service from start to finish I highly recommend this dealership. I purchased my vehicle here and came back for my first service and everyone Fantastic service from start to finish I highly recommend this dealership. I purchased my vehicle here and came back for my first service and everyone is very professional. Love the text updates and the Store manager remembered me. Fantastic service!! More
10k Service Prompt and courteous. But please don’t spray scent in our car anymore when you wash it. Other than that everything was great. Thank you! Prompt and courteous. But please don’t spray scent in our car anymore when you wash it. Other than that everything was great. Thank you! More
Great experience Buying my used Acura was a very comfortable experience. They did not push me for anything I did not want or try to confuse me. Everything was very tra Buying my used Acura was a very comfortable experience. They did not push me for anything I did not want or try to confuse me. Everything was very transparent and easy. The sales team was very pleasant to talk to. Sometimes salesmen apply pushy tactics especially to female customers, I did not feel that way with them. Great experience and I gladly will refer them to anyone I know. More