Audi Grapevine

Vernon was great to work with! Prompt service and always kept me up to date with the timeline of service repair. Very pleased, thank you! kept me up to date with the timeline of service repair. Very pleased, thank you! More

Excellent service and the agent I worked with was great and friendly but pricing could be better. This review box could also be made better to allow less than 25 words. A simple word could describe a lot o and friendly but pricing could be better. This review box could also be made better to allow less than 25 words. A simple word could describe a lot of things. More

my wife took the car in. It was a bit confusing that you continued to communicate with me by text rather than with her - who was sitting in your waiting area. Particularly because you recommended a tire ro continued to communicate with me by text rather than with her - who was sitting in your waiting area. Particularly because you recommended a tire rotation but didn't speak with her about it and it wasn't until the car was brought around that I saw the text and recommended she have it done. Perception is that we had to wait longer as a result - the car had to "get back in line" for the additional service. More

Service went fine. Noticed there were no sodas or treats available at the dealership. That would have been a plus. Eric did a good job as the point man. available at the dealership. That would have been a plus. Eric did a good job as the point man. More

Efficient and friendly service. Especially important during these times...Jared went the extra mile to provide a customized service experience to meet my needs. Much appreciated! during these times...Jared went the extra mile to provide a customized service experience to meet my needs. Much appreciated! More

Super friendly, very helpful and most definitely patient. Highly recommend to my friends and family. Tech support had their hands full with not so tech person. Highly recommend to my friends and family. Tech support had their hands full with not so tech person. More

Always efficient, ease of the process is great. Joel Gogue in service is THE BEST. Everyone polite, checking to make sure I had been helped. Waiting lounge is pristine and Covid protocols appeared to be Gogue in service is THE BEST. Everyone polite, checking to make sure I had been helped. Waiting lounge is pristine and Covid protocols appeared to be followed throughout by the dealership More

The service was great. They were helpful and kept me informed. I have had longer waits at a doctors office and I was getting my car serviced. They were quick and thorough. I was late and they still a informed. I have had longer waits at a doctors office and I was getting my car serviced. They were quick and thorough. I was late and they still accommodated me. They were very kind. More

Thank you for excellent service - I got an appt quickly after calling because of a check oil light. My advisor provided me with a detailed plan and the work was completed earlier than anticipated! Very com after calling because of a check oil light. My advisor provided me with a detailed plan and the work was completed earlier than anticipated! Very comfortable waiting area with wifi. More

The service is awesome! Chris Zamora, accommodate me for immediate appointment. I was able to drop my car, get a loaner, fix the car, and all on the same day. immediate appointment. I was able to drop my car, get a loaner, fix the car, and all on the same day. More