Audi Grapevine

Excellent Customer Service I brought my Audi A4 in for it's first service. I was promptly greeted. Check in was a breeze. I decided to walk around the showroom and the person I brought my Audi A4 in for it's first service. I was promptly greeted. Check in was a breeze. I decided to walk around the showroom and the person who would be working on my car found me to introduce himself and let me know about how long it would be and to confirm the service. It took no longer than I was told. They were very friendly. More

2019 Audi RS5 Navarra Blue Very courteous and accommodative staff. Got exactly color and options I was looking for. Pricing was competitive with other Audi dealerships. Overall Very courteous and accommodative staff. Got exactly color and options I was looking for. Pricing was competitive with other Audi dealerships. Overall an enjoyable experience. More

Great experience! My experience in the service department was great. I have no complaints. I will definitely return for future service needs or if I’m looking to upgrad My experience in the service department was great. I have no complaints. I will definitely return for future service needs or if I’m looking to upgrade to a newer vehicle. More

Great service I experienced excellent service at Audi Grapevine while there servicing my Audi. I was communicated with well and thoroughly while my car was at the d I experienced excellent service at Audi Grapevine while there servicing my Audi. I was communicated with well and thoroughly while my car was at the dealer and I was even provided with transportation to and from the dealership when there were no loaner cars available. More

You can trust these guys! Shaun Wangen and Kenny Nguyen are the A team. Audi Grapevine as a whole are great communicators and it is clear they take care of their customers in e Shaun Wangen and Kenny Nguyen are the A team. Audi Grapevine as a whole are great communicators and it is clear they take care of their customers in every scenario. If you ever have a concern, bring it up to them and they will do everything they can to make things right and give you the best experience possible. Highly recommend trusting these folks with your business. More

Great service Upon arriving at the dealership, I was approached by a very pleasant gentleman that asked my name. He went inside and the Service Advisor Mr Burns was Upon arriving at the dealership, I was approached by a very pleasant gentleman that asked my name. He went inside and the Service Advisor Mr Burns was ready to assist me with any concerns. While waiting he also kept me updated which I definitely appreciated. The estimated time for the service visit to what he initially anticipated which was also a welcome surprise, too. More

Thorough review of work needed He explained what work was being done and needed to be done in the future. He was very nice and patient with all my questions. He explained what work was being done and needed to be done in the future. He was very nice and patient with all my questions. More

10K mile scheduled maintenance Sean and the service team took great care of me in spite of a small issue with locating my key. They were able to provide me with a great loaner car a Sean and the service team took great care of me in spite of a small issue with locating my key. They were able to provide me with a great loaner car and put customer care first, which I truly appreciated. Thank you, Brad More

Easy without the common dealership tactics Went in looked at vehicles and test drove and then worked on deal via email. Best solution for reducing the stress of buying a new car. Fiance grou Went in looked at vehicles and test drove and then worked on deal via email. Best solution for reducing the stress of buying a new car. Fiance group was helpful and the Technoogy Technicians really knwo the details of the car. More

Great deal Luis Melendez and Jeff Lasseter worked very hard to come up with the deal that would put me into a new Audi Q5 that I had my heart set on. Many thank Luis Melendez and Jeff Lasseter worked very hard to come up with the deal that would put me into a new Audi Q5 that I had my heart set on. Many thanks for getting me y=the vehicle of my dreams. More