Audi Grapevine

Quality Got a great deal on a preowned Audi. My salesman, Robert Jean, was great. My service advisor, Jared, was great too. I definitely recommend Grape Got a great deal on a preowned Audi. My salesman, Robert Jean, was great. My service advisor, Jared, was great too. I definitely recommend Grapevine Audi. More

Excellent experience The entire staff was great to work with. Alex and Carlos were especially helpful in making the entire dealership experience to be an enjoyable one. The entire staff was great to work with. Alex and Carlos were especially helpful in making the entire dealership experience to be an enjoyable one. I highly recommend this dealership to anyone and will be back again. More

Wonderful welcoming service My service advisor, Rene Laurel, always welcomes me and takes care of my vehicles quickly and with attention to detail- like it was his wife’s car! I My service advisor, Rene Laurel, always welcomes me and takes care of my vehicles quickly and with attention to detail- like it was his wife’s car! I drive an hour (passing other Audi dealers) to have him service my cars. He makes the drive worth it. I also purchased another vehicle there just so he could supervise the future maintenance on it. More

Wonderful Experience Wonderful experience. The General Sales Manager Margaret Hong took time out of her busy schedule to make sure my parents got the best deal on their Wonderful experience. The General Sales Manager Margaret Hong took time out of her busy schedule to make sure my parents got the best deal on their 2019 Audi Q5. Its not everyday that a General Sales Manager/General Manager would take time to work with individual customers one on one and oversee the process but she did and we appreciate it. Thank you Margaret for making it happen! We will be sending friends and family to your location! More

Worst service ever. I drove 400 miles to dallas for a vehicle, price was set till I got there and a dealer name Dax lied and never talked to the finance manager about the I drove 400 miles to dallas for a vehicle, price was set till I got there and a dealer name Dax lied and never talked to the finance manager about the price reduction so when I arrived they raised the price on me. I drove all that way for nothing. Terrible service, I will never send anyone there to buy a car because they are the worst. They lie to you just to get you on the lot. More

New Car Our sales guy Robert Jean with Grapevine Audi did a great job helping us with the purchase of our new Q5. If you are in the market I would highly reco Our sales guy Robert Jean with Grapevine Audi did a great job helping us with the purchase of our new Q5. If you are in the market I would highly recommend him as your sales guys. More

Highly Recommended! This facility and team are fantastic! I live 5 minutes from a different Audi dealership, but once I met this team, I decided to drive 30 minutes and p This facility and team are fantastic! I live 5 minutes from a different Audi dealership, but once I met this team, I decided to drive 30 minutes and purchase with them instead. Simply great all around. Incredibly knowledgeable. Chen and Jeff are the best! More

Service dept. made things right. I was recently driving my wife's A5 when I got an alert for low coolant. When I stopped to check the reservoir was nearly empty. We took the car to Au I was recently driving my wife's A5 when I got an alert for low coolant. When I stopped to check the reservoir was nearly empty. We took the car to Audi Grapevine for the repair. They discovered a crack & replaced the reservoir and also recommended a brake flush. $800 & off we went. A couple weeks later I moved the car from the garage to the driveway & discovered a substantial puddle of coolant on the floor & a very low reservoir once again. Back to the dealership. They somehow had missed that the water pump assembly was leaking also. Another $1300. Here's the thing: they owned up to their mistake in not thoroughly investigating the problem the 1st time and ate most of the 2nd bill for our inconvenience. They also re-did the brake flush gratis because I thought they felt mushy. They definitely impressed us with the extra-level service & earned themselves some loyalty. More

Great Dealership We leased an Audi Q3 and Alex and Rayne did a fantastic job. We love this dealership and would definitely recommend to anyone who is interested in an We leased an Audi Q3 and Alex and Rayne did a fantastic job. We love this dealership and would definitely recommend to anyone who is interested in an Audi. More

The Best Experience I have had with a dealership in 35 years After an unbelievably horrid experience with Clay Cooley Richardson involving deceptive trade practices earlier this week I had what was the best expe After an unbelievably horrid experience with Clay Cooley Richardson involving deceptive trade practices earlier this week I had what was the best experience I have ever had with a dealer in over 35 years of buying new/used vehicles ( over 40 in total during that time frame). I was offered an extremely fair price for my trade despite some Carfax issues and also received a great deal on a 2018 Audi A3 which my wife absolutely loves. Dax , my salesperson, was incredibly friendly and helpful and seemed to try to make up for the aforementioned terrible experience I had with Clay Cooley. Everything went perfectly and efficiently. When we got to Finance , Carlos, was every bit as helpful, honest, and friendly as Dax had been in sales and we got a much better interest rate than I expected despite not purchasing any additional products like maintenance, gap, etc... ( which I guarantee everyone is not always or even usually the case with other dealers I have dealt with who seem to almost browbeat you into buying other products you don't need or want - Carlos was the perfect professional and my wife and I actually enjoyed the finance process which I doubt happens to many these days). Overall I couldn't be happier and when I purchase my next vehicle towards the end of year it will be another Audi and definitely from Grapevine Audi! More