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Audi Grapevine

Grapevine, TX

4.7
1,393 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,393 reviews

July 13, 2020

Great Service This dealership is top-notch! Great service experience - that's why I keep coming back! You will always be treated with kindness and they make you fee More

by MCollins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cris Zamora
July 12, 2020

I called on a Monday and got an appointment with a loaner car by Thursday. The problem was diagnosed and fixed by the next day. Their process of checking you in has changed and is very quick and efficient. More

by Amyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cris Zamora
July 12, 2020

Great experience with Eric! Eric helped to me understand the whole service details and even sent me all the multi point inspection details via email. I am very satisfied with the More

by gagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
July 10, 2020

Eric was great! I appreciated his honesty and professionalism. Price was not to bad and tires look good. Will be back to Grapevine for my next service. More

by Mghaggs
Recommend Dealer
Yes
Employees Worked With
Eric
July 09, 2020

Cris Zamora always provides excellent service and is always professional and friendly. Very happy with the overall customer service provided by the entire service team. More

by Mark VT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cris Zamora
July 06, 2020

Very Pleasant experience overall! Super friendly! Never pushy. Got the 2020 S5 Prestige Coupe at a fair price! Thank you for a great deal Audi Grapevine! Traded in my 2018 S4 and worke More

by Freddy R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dex
July 04, 2020

personable, friendly, helpful Rene Laurel is always great to work with. He is helpful and explains in a calm voice. Gets the job done. Everyone greeting me has a smile. More

by krevard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene, the shuttle young man, Jake
July 01, 2020

As always, timely professional service with a smile. As always, timely professional service with a smile. As always, timely professional service with a smile. Repetitive verbiage simply to satisfy the 25 w More

by rjp11
Recommend Dealer
Yes
Employees Worked With
Rene Laurel
June 28, 2020

Joel was great. Very customer service oriented and professional. All of my needs were met in a timely manner. Look forward to the next service. More

by david4frank7
Recommend Dealer
Yes
Employees Worked With
Joel Gogue
June 26, 2020

All of my experiences with Audi Grapevine have been positive, and this appointment was no different. They are always courteous and do a good job. Plus, I love getting a clean car back. More

by Dianne
Recommend Dealer
Yes
Employees Worked With
Eric Juarez
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