Audi Grapevine
Grapevine, TX
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Joel Gogue is awesome...he's efficient, well mannered, and professionally dressed. The service center runs like a well oiled machine. Many people greeted me and offered to help. Top drawer service! and professionally dressed. The service center runs like a well oiled machine. Many people greeted me and offered to help. Top drawer service! More
In my recent visits at Audi Grapevine the service has been nothing less than outstanding. The services rendered have been prompt and met with professionalism. been nothing less than outstanding. The services rendered have been prompt and met with professionalism. More
I had an appointment for service and arrived on time and was immediately greeted by someone to help me. He escorted me inside and the waiting area was very clean and comfortable. He also let me know after was immediately greeted by someone to help me. He escorted me inside and the waiting area was very clean and comfortable. He also let me know after an initial inspection that some service that I thought was due was not needed at this point. Over all it was a very good experience. More
Berron Ware was great to work with! His Manager was a little hard nosed and wasn't budging on the price even though I showed examples of how the vehicle I purchased was priced a little high. I understan little hard nosed and wasn't budging on the price even though I showed examples of how the vehicle I purchased was priced a little high. I understand you guys are in the business of making money, but I thought what I offered was more than fair. In the end I purchased the vehicle and you got what you wanted so I blinked first. You were going to make money on the extended warranty as well, so I expected a little more wiggle room on the price. The home delivery was great, though I expected a little more from the detail. It was fine, but you didn't go above and beyond. I had to scrub crap off the inside of the sunroof. More
Advisor Joel went above and beyond in helping me with my service needs. He kept me updated and was very thorough. Excellent service at Audi Grapevine service needs. He kept me updated and was very thorough. Excellent service at Audi Grapevine More
Welcomed professional and treated with respect and immediacy. shown courtesy to get our current insurance policy from insurance company. Explained the work needs to be done in near future. immediacy. shown courtesy to get our current insurance policy from insurance company. Explained the work needs to be done in near future. More
Grapevine Audi Service dept did a great job servicing my car. Service advisor, Eric, kept me informed on the status of the service in my car. The valet service made the process so easy. car. Service advisor, Eric, kept me informed on the status of the service in my car. The valet service made the process so easy. More



