Audi Grapevine

My service was very expedient and thorough. Larry dies chest job of communicating the process. Larry dies chest job of communicating the process. More

Attentive and prompt. Contact is good. Will keep going back, have been for 4 vehicles now Contact is good. Will keep going back, have been for 4 vehicles now More

Audi always does a great job! Clean, friendly and straightforward. Nothing to complain about as I’ve always had a good experience. Clean, friendly and straightforward. Nothing to complain about as I’ve always had a good experience. More

I drive 45 miles to go to Audi Grapevine. I bought three cars from them and their customer service and everybody in the organization is great. I could go to an Audi dealer that’s closer but b I bought three cars from them and their customer service and everybody in the organization is great. I could go to an Audi dealer that’s closer but because of their customer service I continue to go to Grapevine. More

Nov 17, 2025. I strongly advise potential buyers to proceed with extreme caution when considering a vehicle from Audi Grapevine. My experience revealed deeply I strongly advise potential buyers to proceed with extreme caution when considering a vehicle from Audi Grapevine. My experience revealed deeply concerning business practices that felt both shady and unethical. Transparency was lacking, and key details were either misrepresented or withheld entirely. If you value honesty, integrity, and straightforward communication, this dealership may not align with those expectations. Update as of 12/16/2025 Audrey, I appreciate you taking the time to meet with me, address my concerns, and resolve the situation. Thank you for bringing clarity to the misunderstanding with one of your sales associates and for outlining the steps that will be taken to ensure it does not happen again. I strongly recommend anyone purchasing a pre-owned or new vehicle to meet with you(Audrey). You are kind, empathetic, and genuinely care about making the experience a memorable one. Thank you for all you did and do. More

Excellent service. Attention to detail by service advisor. He was very prompt and kept me up to date throughout Attention to detail by service advisor. He was very prompt and kept me up to date throughout More

Larry helped guarantee the warranty was used on the problem that I had. He fought for my interests. Well done! I would definitely take my car to Larry at Audi Grapevine. problem that I had. He fought for my interests. Well done! I would definitely take my car to Larry at Audi Grapevine. More

I made an appointment for service. they were ready when I got there, did the work on time and at the price we agreed. they were ready when I got there, did the work on time and at the price we agreed. More

Always feel welcome and valued as a customer. Thank you, Ethan, for taking great care of my vehicle! Thank you, Ethan, for taking great care of my vehicle! More

Had a great experience with the Audi service team! Came in with a tire issue and Malachi went above and beyond to help me get fair pricing, super quick to reply, and even gave me a loaner while a warr Came in with a tire issue and Malachi went above and beyond to help me get fair pricing, super quick to reply, and even gave me a loaner while a warranty rep checked things out. So grateful! Without his help I genuinely may have missed driving to Austin for my mom’s 75th birthday. He was friendly and kept me updated the whole time. Highly recommend! More