Audi Grapevine

Excellent Service Service as good as it gets. I can't be more positive but now need more words. service agent was excellent as well. That says it all Service as good as it gets. I can't be more positive but now need more words. service agent was excellent as well. That says it all More

Amazing Location was nice and clean with friendly staff Evan was my advisor and did a wonderful job in assisting me with my car. Also gave nice advice on my f Location was nice and clean with friendly staff Evan was my advisor and did a wonderful job in assisting me with my car. Also gave nice advice on my future car purchases. More

Great Service They are honest, friendly, professional and knowledgeable. I cannot recommend them enough. I have been a customer for over 10 years and have never got They are honest, friendly, professional and knowledgeable. I cannot recommend them enough. I have been a customer for over 10 years and have never gotten anything but great service. More

Convenience and ease of service Fantastic customer service with a quick time to get your car back and refreshments! Fantastic service and would highly reccomend because the new deale Fantastic customer service with a quick time to get your car back and refreshments! Fantastic service and would highly reccomend because the new dealership is pristine and state-of-the-art. More

Audi Service Good experience. Great professionals to work with. Jeff and Dan are top notch professionals. It is why we have stayed with the dealership thru a less Good experience. Great professionals to work with. Jeff and Dan are top notch professionals. It is why we have stayed with the dealership thru a less than positive transition experience with Sales! More

Service for recalls on Audi Q5 All of the employees at Audi Grapevine are fantastic. They seem to really care about the customer and ensuring they have a great experiene every singl All of the employees at Audi Grapevine are fantastic. They seem to really care about the customer and ensuring they have a great experiene every single time they walk into their store. The reason for our most recent visit was for service needed on our Q5 due to a couple of manufacturer recalls. Johnny was very great to work with in getting our service appointment scheduled, and was great again in person once we dropped the car off. He helped us get a rental for the duration of the time our car was being serviced and was very prompt in letting us know once the work was done via phone call and email. He went above and beyond and had our car washed and inspected and ready to go as soon as we made it back to the dealership. He made the process easy and seamless. I will always recommend him and all of the staff at Audi of Grapevine! More

New car purchase This was a great buying experience for me. Paola, my salesperson was knowledgeable, courteous and overall a fantastic professional to do business. Add This was a great buying experience for me. Paola, my salesperson was knowledgeable, courteous and overall a fantastic professional to do business. Additional everences with Curtis in Finance and Ruby in IT rounded out an above average car purchase for me. More

Efficient Friendly, efficient, knowledgeable. I came in with a specific car in mind through USAA. The staff was quick, informative and helpful. Answering all my Friendly, efficient, knowledgeable. I came in with a specific car in mind through USAA. The staff was quick, informative and helpful. Answering all my questions and listening to my responses to their questions More

Great It was great place to be also i recommand audi because its awesome the people who help us out was so nice. Thankful to kevin and Ruby. It was great place to be also i recommand audi because its awesome the people who help us out was so nice. Thankful to kevin and Ruby. More

Great Working with Ricky Norris and Shaun Wangen When in the market for a 2017 A4 recently, I worked with Ricky Norris and Shaun Wangen. They were a pleasure to deal with, and did all they could When in the market for a 2017 A4 recently, I worked with Ricky Norris and Shaun Wangen. They were a pleasure to deal with, and did all they could to earn my business and make my experience a pleasure. Ultimately, it came down to which dealership had closest to the exact car I was looking for at the best price, which in my case was DFW Audi. Was very impressed with Ricky and Shaun. More