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Audi Grapevine

Grapevine, TX

4.7
1,209 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,209 reviews

December 08, 2024

Dave is absolutely Amazing! Had an unexpected major repair for my wife’s Q7 . Dave communicated with me every step along the way to ensure that my extended warranty covered what More

by Trojanforte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Dec 08, 2024 -

Audi Grapevine responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. Please don't hesitate to reach out if there's anything additional we can do for you.

December 07, 2024

The represetative was very un helpful and rude. I will no back again. The company shpuld honor the deal they sent me or they should print where i can use the coupon. The rep I spoke with said he wi More

by kushan.maskey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave i guess
Dec 12, 2024 -

Audi Grapevine responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Cris Zamora Service Manager czamora@audigrapevine.com

December 07, 2024

Keith weilwerdings is a great service advisor very much helpful with accurate info trust worthy, helps in all the ways possible. More

by Bhuvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith willwerdings
Dec 08, 2024 -

Audi Grapevine responded

Hi Bhuvan, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. We are always more than happy to assist you if anything else comes up. Take care!

December 06, 2024

Julian was an exceptional service representative… All of my concerns were addressed & repairs completed on a timely manner… More

by conniekaneschoelen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julien & the service technician
Dec 08, 2024 -

Audi Grapevine responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. Please don't hesitate to reach out if there's anything additional we can do for you.

December 06, 2024

Great service from kelvin. My car had a coolant heating issue. The dealer set up a tow truck. Inspected the car. And returned it to my home address. More

by rickwalker29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin
Dec 08, 2024 -

Audi Grapevine responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. If you have any further questions, please give us a call. We're always happy to help!

December 06, 2024

Delivered excellent service as promised and ahead of schedule. Will recommend Grapevine Audi to anyone looking for a great Audi dealership. More

by miket1.mr29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Several
Dec 08, 2024 -

Audi Grapevine responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 05, 2024

I love this dealership they are the best from the sale of my vehicle, til I meet Mr. Tran that greeted me and explained sine I didn't have an i was a walk in it might take a few mins longer. I was fine, and More

by jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Tran, Assistant Service Mgr
Dec 08, 2024 -

Audi Grapevine responded

Hello Jean, thank you for your kind review; we are happy to pass along your comments toTran here at Audi Grapevine! We are always more than happy to assist you if anything else comes up. Take care!

December 05, 2024

Audi Grapevine is my favorite location for anything Audi. I've been to other locations and you can tell the top notch difference once you enter Audi Grapevine. Julian Rodriguez & Mr. Dax is an asset to thi More

by Thach SQ5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Rodriguez, Dax
Dec 06, 2024 -

Audi Grapevine responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

December 03, 2024

Fantastic service. The team meets all needs, and can’t mmunicstes progress. Great job kelvin More

by rjh3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin
Dec 05, 2024 -

Audi Grapevine responded

Hello, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

December 01, 2024

Robert Jean was a pleasure to work with. We started at Audi of Dallas and his exceptional customer service is the reason we decided to purchase at Audi Grapevine. More

by Torin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Jean
Dec 02, 2024 -

Audi Grapevine responded

Hi Torin, we're happy to hear you had such a positive experience with Robert! Feel free to reach out to us if you need anything. Have a wonderful day.

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