Audi Grapevine

I recently had the pleasure of visiting your showroom without an appointment due to an issue with my Audi Q5 (2012). Despite this, I was promptly assisted by Keith, who went above and beyond to ensure th without an appointment due to an issue with my Audi Q5 (2012). Despite this, I was promptly assisted by Keith, who went above and beyond to ensure that my concerns were addressed efficiently. I had just moved to Houston and needed to return by the end of the day, and Keith's exceptional service and timely communication made it possible. He provided me with all the necessary information to make the best decision and even followed up to ensure I made it back to Houston safely. Thank you, Keith, and the entire team, for such a positive experience. It's this level of care that makes all the difference! More

Great customer service! Came in same day to receive oil change! Will def be back again! Came in same day to receive oil change! Will def be back again! More

Audi Grapevine is always courteous and prompt. They provide transportation home and pick you up on time when your car is ready. They are always courteous and prompt. They provide transportation home and pick you up on time when your car is ready. They are always courteous and prompt. More

Great experience! Jeff was very helpful and patient. Sean in finance was well informed and also helpful! Jeff was very helpful and patient. Sean in finance was well informed and also helpful! More

I will recommend Luis Melendez to anyone. He went above and beyond when I bought the cars. He got ice creams for my kids while we were waiting for the paperwork. It was a very smooth process He went above and beyond when I bought the cars. He got ice creams for my kids while we were waiting for the paperwork. It was a very smooth process. More

Fully impressed with the way Keith handled everything from following up the part which had to be back ordered to replacing it. 5 stars for dealing with him. from following up the part which had to be back ordered to replacing it. 5 stars for dealing with him. More

Worked with the Audi rep, David. He went above and beyond in keeping me informed on the status of the work in my car and made suggestions when necessary. Thank you, David. He went above and beyond in keeping me informed on the status of the work in my car and made suggestions when necessary. Thank you, David. More

Audi Grapevine has exceptional service and helped me to purchase my dream car for my 50th Birthday. Everyone was great and attentive. Definitely a customer for life! purchase my dream car for my 50th Birthday. Everyone was great and attentive. Definitely a customer for life! More

They are always helpful and nice. And They care about their service and how they treat their customers And They care about their service and how they treat their customers More