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Audi Grapevine

Grapevine, TX

4.7
1,265 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,265 reviews

July 09, 2025

Audi Grapevine has a great team and provides solid, prompt service and communicates well throughout the process. . More

by Jared Cowgill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malachi
Jul 11, 2025 -

Audi Grapevine responded

Hello Jared, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Grapevine! Please don't hesitate to reach out if there's anything additional we can do for you.

July 09, 2025

Anthony was very professional, got my car back promptly and clean, with a detailed description of the cars overall condition More

by HB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Butler
Jul 11, 2025 -

Audi Grapevine responded

Hello, thank you for your kind review; we are happy to pass along your comments to Anthony here at Audi Grapevine! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 06, 2025

Excellent customer service, very communicative and dealership is very well maintained. Kelvin is very personable and I appreciated the attention to detail today! More

by Carmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Torres
Jul 07, 2025 -

Audi Grapevine responded

Hi Carmen, we're happy you found Kelvin to be so supportive during your experience here at Audi Grapevine. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 03, 2025

Chen knowledgeable about vehicle and willing to negotiate. Very happy with vehicle I bought and process not as bad as could have been. I would recommend. More

by Brensterj22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chen
Jul 04, 2025 -

Audi Grapevine responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

July 03, 2025

Beautiful Audi dealership. The workers are very professional, customer friendly, and attentive. Today, you gained two new clients. I recommend this place to others. Join to More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, Larry, and Jose.
Jul 04, 2025 -

Audi Grapevine responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

June 30, 2025

Brought my car in for an oil change with an appointment at 1 o’clock, and I didn’t get out until 530 I’ve had my car in there two other times and the same thing happens. Takes all afternoon to get anythin More

by ciwood1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
AJ. Varon
Jul 03, 2025 -

Audi Grapevine responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Cris Zamora Service Director czamora@group1auto.com

June 30, 2025

I'm always greeted by my service advisor he provides the best customer service. there is, he's a true professional. and very knowledgeable. More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Tran
Jul 03, 2025 -

Audi Grapevine responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 28, 2025

Great service and customer service. I brought my car in for an annual oil change and service and everything was great. They gave me a complimentary wash for the wait which I very much a More

by Lakenia G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John T. AKA J.T.
Jun 30, 2025 -

Audi Grapevine responded

Hi Lakenia, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Grapevine. We're looking forward to your next visit with us!

June 27, 2025

Appreciate and trust the expertise of the service techs and advisors who have helped me, including AJ and Michael. Went in yesterday with a flat tire, and they found an issue with my bushings that needed r More

by JEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ and Brice
Jun 28, 2025 -

Audi Grapevine responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 24, 2025

Outstanding customer service. Knowledgeable and kept me communicated through the whole process. I would recommend this dealership, Audi Grapevine. More

by Mjt31414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Moran
Jun 25, 2025 -

Audi Grapevine responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!