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Audi Grapevine

Grapevine, TX

Overview
Reviews
Vehicles
4.6
1,318 Reviews
Call Dealership (817) 354-2834
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1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,318 reviews

September 24, 2025

My service adviser, Anthony Butler, provided excellent customer service! He thoroughly explained all aspects of the services that was performed on my vehicle. More

by gsutiger88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Butler
Report | Print
Sep 25, 2025 -

Audi Grapevine responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 24, 2025

Prompt service and the dealership had my loaner vehicle ready and parked inside the service department which was extremely helpful. More

by Jpatti1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malachi Rosales
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Sep 25, 2025 -

Audi Grapevine responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

September 23, 2025

Driver side window would not roll up and we had rain in the forecast. Dropped the car off on a Saturday morning and everything was taken care of the same day. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Sep 25, 2025 -

Audi Grapevine responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2025

Overall Outstanding service! The only down side no loaner vehicles. Great experience every visit at Grapevine Audi. More

by mcbarksdale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David in Service
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Sep 25, 2025 -

Audi Grapevine responded

Thank you for your kind review! We're glad to hear that you have consistently had a positive experience with us at Grapevine Audi. We appreciate your feedback and will definitely take your suggestion of loaner vehicles into consideration. We look forward to seeing you again soon!

September 21, 2025

Excellent job done at the Audi Grapevine. Keith and team provided an amazing support. I highly recommend Audi Grapevine's Keith and team. More

by Gagan Bhatti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wilwerding
Report | Print
Sep 22, 2025 -

Audi Grapevine responded

Hi Gagan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2025

I will only be back for services my local mechanic cannot handle. $550 for a battery is ridiculous. More

by Apugmommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT
Report | Print
Sep 23, 2025 -

Audi Grapevine responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided below. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience.   Thank you,     Cris Zamora Service Director Direct: 817-553-2221

September 18, 2025

I have been a long time member of Audi Grapevine & always receive superb, high quality service. Which is the reason I keep coming back. More

by Desiree.bottorff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get his name
Report | Print
Sep 21, 2025 -

Audi Grapevine responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 17, 2025

They are courteous and helpful. I feel like my service advisor is being straightforward with me about the work that needs to be done. He keeps me advised about the progress of the w More

by psmelinos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Torres
Report | Print
Sep 19, 2025 -

Audi Grapevine responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 17, 2025

Always great service! ! When bring my car for service. Availability is readily available… The employees are always helpful More

by Mean_d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin
Report | Print
Sep 19, 2025 -

Audi Grapevine responded

Hello, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2025

JT was always very responsive and helpful. He kept me up to date and made sure I was taken care of. Start to finish, taking care of the client was always their top priority. More

by enewby
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Tijerina
Report | Print
Sep 18, 2025 -

Audi Grapevine responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Grapevine! Please don't hesitate to reach out if there's anything additional we can do for you.

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