Audi Grapevine

This was my first visit to Audi Grapevine for service and it was the best experience from when I called to schedule to when I drove out of the parking lot after the service appointment! Top notch customer se it was the best experience from when I called to schedule to when I drove out of the parking lot after the service appointment! Top notch customer service! More

They are very efficient, friendly and effective Anthony was great and very effective witj the car was great and very effective witj the car More

Never been to an Audi dealership before and this place rolls the red carpet out for you. The car was ready for the test drive when I got there, no waiting for it to be driven around. The salesmen were ver rolls the red carpet out for you. The car was ready for the test drive when I got there, no waiting for it to be driven around. The salesmen were very easy to work with and talk to. Very smooth and quick process buying my Audi. I plan on come back to this dealer anytime I’m in the market for a car. More

Our original salesperson was peta but Perla closed our deal got us the car we wanted, the amount we needed and into financing quickly. Financing got a better rate then we expected and closed the deal qui deal got us the car we wanted, the amount we needed and into financing quickly. Financing got a better rate then we expected and closed the deal quick enough that our special need adult son didn’t even get impatient! More

Always exceptional service. Easy to schedule, always informed on vehicle status. Everyone is very professional. Easy to schedule, always informed on vehicle status. Everyone is very professional. More

Lucas was my salesman. Very attentive and easy going from the start. He has a great attitude and gave me a different take on dealerships. I usually go into dealers with my Very attentive and easy going from the start. He has a great attitude and gave me a different take on dealerships. I usually go into dealers with my defenses up ready to combat all the known games, but this was not the case with Lucas or Audi grapevine. Everyone was very easy going and transparent. They followed up and made the deal happen. Lucas went above and beyond to Keep me updated along the way. Highly recommend! More

Good first oil change on our Q5. Good communication and updates. Thank you for the service Good communication and updates. Thank you for the service More

I had a lingering problem with my q7 brought it to the dealership Anthony my service advisor went out of his way to figure out the problem and get it fixed it thank you Anthony dealership Anthony my service advisor went out of his way to figure out the problem and get it fixed it thank you Anthony More

We had such a wonderful experience at Audi Grapevine! We came in looking for a car for our son, and Aspen made the entire car-buying process incredibly pleasant and seamless from beginning to end! Wha We came in looking for a car for our son, and Aspen made the entire car-buying process incredibly pleasant and seamless from beginning to end! What we appreciated most about Aspen was that we never once felt pressured or rushed. She was respectful and gave us the space and time we needed to look at the vehicle, talk things through as a family, and feel comfortable with our decision. At the same time, she was always available to answer our questions and was incredibly polite, professional, knowledgeable, and helpful throughout the entire process. She clearly explained everything we needed to know and made the purchasing process so easy and efficient. We ultimately purchased a 2020 Nissan Kicks for our son, and we couldn’t be happier with how everything went. We also had the pleasure of meeting Pedro, the General Manager, who came over to personally speak with us. He was absolutely wonderful - so warm, welcoming, and genuinely kind. That personal touch really stood out to us and made us feel valued as customers. Buying a car can sometimes be stressful, especially when you’re making such an important purchase for your child, but our experience at Audi Grapevine was the complete opposite. From Aspen’s professionalism and no-pressure approach to Pedro making us feel so welcome, we left feeling really good about both our purchase and the dealership we purchased it from. Thank you, Aspen, Pedro, and the Audi Grapevine team for taking such great care of us. We truly appreciate the experience and would absolutely recommend Audi Grapevine to anyone looking for a dealership that treats its customers with kindness, respect, and professionalism! More

I worked with a sales person named Aspen and she took fabulous care of us! The whole Dealership was very kind and even Pedro brought us a slice of banana bread. And ANTHONY made sure that we had our Cros fabulous care of us! The whole Dealership was very kind and even Pedro brought us a slice of banana bread. And ANTHONY made sure that we had our Cross bars and WeatherTech before we left a lot. More