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Audi Grapevine

Grapevine, TX

4.7
977 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

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Showing 977 reviews

July 11, 2023

The staff at Audi Grapevine was very helpful. Luis Melendez helped me to leave my car late Saturday afternoon for emergency repair. More

by Paulpinsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Melendez
Aug 08, 2023 -

Audi Grapevine responded

We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. It would be our pleasure to have the opportunity to assist you again.

Aug 09, 2023 -

Audi Grapevine responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Luis Melendez and our staff have provided a great service experience for you! Audi Grapevine appreciates your business and Five Star review and it would be our pleasure to have the opportunity to assist you again.

July 06, 2023

Great service from beginning to end. Every worker I came into contact with at this location was very helpful and attentive. More

by fwnba15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen and two others
Jul 11, 2023 -

Audi Grapevine responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 06, 2023

I’ve had the pleasure of meeting many pleasant service advisors. Audi Grapevine really takes care of me on every visit. I feel appreciated and valued More

by Regina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel was a delight. He kept me informed
Jul 11, 2023 -

Audi Grapevine responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 04, 2023

Fantastic service. The car I wanted wasn't on the lot anymore but they worked with me and I purchased a better car for a comparable price. Luis Melendez was super hel More

by LANGFORD4
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis Melendez
Jul 06, 2023 -

Audi Grapevine responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 01, 2023

Great service great lobby great coffee very easy to check in very personal service. THANKS 😊 More

by Taylor
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Doud
Jul 04, 2023 -

Audi Grapevine responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 27, 2023

Amazing service and always a smile from all the sataff. Just sad no loaner cars More

by Nana
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joel
Jun 30, 2023 -

Audi Grapevine responded

Thank you for being our customer, we appreciate your kind words!

June 22, 2023

I was so impressed how punctual and pleasant all the employees were. A very organized dealership. Excellent! More

by Car buyer
Workmanship
Recommend Dealer
Yes
Employees Worked With
Joel
Jun 27, 2023 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 21, 2023

Staff is very helpful easy to work with, brought vehicle in for service, service advisor Rutger called explained everything, will definitely return for future service that’s needed on my Audi. More

by 318review
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rutger
Jun 24, 2023 -

Audi Grapevine responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 21, 2023

Bill was great in the service department. Made sure everything was explained and was completed on time. First time at this dealership after moving back to Texas. More

by mckiemelissa
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bill Doud
Jun 24, 2023 -

Audi Grapevine responded

Hi Mckiemelissa, we are very happy to have provided you with such a positive experience!

June 19, 2023

My service rep, Mark Dailey, is fair, patient, honest, and explains everything in a way that I can understand. He is great to work with and really appreciated! More

by Alice.Howell
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark Dailey
Jun 22, 2023 -

Audi Grapevine responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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