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Audi Grapevine

Grapevine, TX

Overview
Reviews
Vehicles
4.7
1,244 Reviews
Call Dealership (817) 354-2834
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1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,244 reviews

March 22, 2024

Great Service, very happy with how they handled the service of my vehicle. Would recommend More

by wjacob89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Torres
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Mar 22, 2024 -

Audi Grapevine responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 20, 2024

On time for service appointment. Quick turn around which included car wash. Bright and clean customer lounge. More

by iblecox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith, Rene
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Mar 21, 2024 -

Audi Grapevine responded

We are thrilled to hear that you had a prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 20, 2024

Amazing experience! Mark, in the service department, was amazing. 100% will have my Audi serviced here moving forward. More

by dougtoler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Mar 21, 2024 -

Audi Grapevine responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 19, 2024

Service was prompt and efficient. Follow up was promised and delivered on time. Will recommend More

by Timmclarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee, Keith
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Mar 21, 2024 -

Audi Grapevine responded

We are thrilled to hear that you had a prompt and efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 17, 2024

Online scheduling was easy and convenient. Staff was ready when I arrived. Service time was right on the money as estimated when service began. More

by jwtipton5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Mar 19, 2024 -

Audi Grapevine responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

March 15, 2024

Grapevine service agent Dave was world class professional and provided exceptional service experience. Issue had extended days in shop and needed a part and he provided loaner and kept me posted on the stat More

by Jdigregorio15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave and Cris Z
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Mar 20, 2024 -

Audi Grapevine responded

It's wonderful to hear about your positive experience with our service agent Dave at Audi Grapevine. We are committed to providing exceptional service to our valued customers, and we appreciate your long-term relationship with us. Thank you for your kind words, and we look forward to serving you again for your future automotive needs.

March 15, 2024

The dealership and people I dealt with during the process were excellent. Shout out to Riley & Valeria in particular. It’s my 4th Audi from the dealership and believe I wouldn’t continue to go back if it was More

by reg2134
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley, Valeria
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Mar 20, 2024 -

Audi Grapevine responded

That's fantastic to hear! We're thrilled that you had such a positive experience with our dealership and with Riley and Valeria in particular. Thank you for your loyalty and for choosing us for your Audi purchases. We look forward to continuing to provide you with excellent service in the future.

March 13, 2024

On time , polite ,competent ,checked everything should have and even drove my car , perfect job , couldn’t be more pleased . More

by romans113336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
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Mar 15, 2024 -

Audi Grapevine responded

We're delighted to hear that your experience with us was nothing short of perfect! Providing on-time, polite, and competent service is our priority, and we're thrilled that we could meet your expectations. It's great to hear that we checked everything thoroughly and even drove your car to ensure everything was in order. Your satisfaction is important to us, and we appreciate your kind words. We look forward to serving you again in the future!

March 13, 2024

Always does a great job with our car repairs and is fantastic at keeping us updated on progress. More

by Carmalita086
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
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Mar 15, 2024 -

Audi Grapevine responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 12, 2024

The guys in the service department are awesome. They are attentive and really listen to your concerns. More

by Barb Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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