Audi Grapevine

Quick turn around, lacked loaner vehicle but overall satisfied and willing to accommodate my needs. satisfied and willing to accommodate my needs. More

The entire process from scheduling to pick my car up was very fast. I scheduled over the phone, with an automated scheduling assistant. I dropped the car and left the dealership in 10 minutes. I got status very fast. I scheduled over the phone, with an automated scheduling assistant. I dropped the car and left the dealership in 10 minutes. I got status and extra services messages via text and also approve it online 3 1/2 hours later in my car was ready to pick up, the only reason I don’t give it five stars is because the staff is very impersonal. They don’t make you feel welcome and they don’t explain what’s going to happen. I had minimum interactions with a human being. They were all fine but very dry. And also they don’t have Uber or loaner services anymore. They only offer a shared shuttle. More

Another great experience with Audi Grapevine. Robert was awesome! I will definitely be coming back. Excellent and fast service. Robert was awesome! I will definitely be coming back. Excellent and fast service. More

Danial Greer and the team were a pleasure to work with! The customer experience was exceptional. I would definitely consider them for any future vehicle purchases. The customer experience was exceptional. I would definitely consider them for any future vehicle purchases. More

Great service. On time, picked my vehicle up and brought it back to me. Would recommend to others. On time, picked my vehicle up and brought it back to me. Would recommend to others. More

Audi Grapevine is friendly, efficient and trustworthy. I like the video report and the digital estimate of other services. Scheduling appointment was easy as well. I like the video report and the digital estimate of other services. Scheduling appointment was easy as well. More

Always great service and Joel is amazing and he always takes care of us.. Thank you!!! takes care of us.. Thank you!!! More

Met promptly by my service advisor, Anthony, who excelled in every way. I received constant updates, an accurate estimate and above all, an atmosphere where I felt welcomed and valued as a customer. I wil in every way. I received constant updates, an accurate estimate and above all, an atmosphere where I felt welcomed and valued as a customer. I will definitely have our Audi serviced here in the future without reservation. Thank you Anthony! More

Poor service. No loner. No car wash as promised. Left maintenance warning on and Audi connect disconnected. Just very disappointing with my experience. No loner. No car wash as promised. Left maintenance warning on and Audi connect disconnected. Just very disappointing with my experience. More

Excellent service and communication. Wesley was my service advisor and he was very responsive to my needs. Wesley was my service advisor and he was very responsive to my needs. More