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Audi Grapevine

Grapevine, TX

Overview
Reviews
Vehicles
4.7
1,263 Reviews
Call Dealership (817) 354-2834
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1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,263 reviews

February 22, 2024

Bill Doud was great to work with. He provided me with regular updates and got my vehicle taken care of in the time he quoted. I’ll continue working with the team to keep my Audi run More

by KenKemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Doud
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Feb 24, 2024 -

Audi Grapevine responded

We're delighted to hear that Bill provided you with great service and kept you informed throughout the process. It's wonderful that you plan to continue working with the team to keep your Audi in top condition. Thank you for choosing us, and we look forward to serving you again. Safe travels in your Audi!

February 22, 2024

Audi Grapevine is quick and efficient with their service. I brought my vehicle in for an oil change, brake fluid drain and State inspection. Time flew by as I waited in their comfortable lounge area. More

by Jmgavig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No ifea
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Feb 24, 2024 -

Audi Grapevine responded

Thank you for sharing your positive experience with Audi Grapevine! We're pleased to hear that they were quick and efficient with your service and that you found the lounge area comfortable while waiting. We appreciate your business and look forward to serving you again!

February 21, 2024

Excellent service, prompt, professional, courteous and most of all they LISTEN! Chris Z went out of his way to make sure I was happy and well taken care of. I may be switching from a lifetime Ford man to More

by Lawrence “The Strongest Man in The World” Toomey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Z
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Feb 24, 2024 -

Audi Grapevine responded

We're delighted to hear about your excellent service experience at Audi. It's fantastic that Chris and our team provided prompt, professional, and courteous service, and most importantly, they listened to your needs. We appreciate your kind words and are thrilled to have the opportunity to potentially welcome you to the Audi family. If you decide to make the switch, we're here to assist you with any Audi-related needs you may have. Thank you for sharing your positive experience!

February 16, 2024

Michael and Mathew are very professional and customer focused. Audi Grapevine is a top notch dealership as to be expected of any Group One dealership. More

by Russ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Phan
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Feb 23, 2024 -

Audi Grapevine responded

It's fantastic to hear that Michael and Mathew provided you with a professional and customer-focused experience at Audi Grapevine. We appreciate your positive feedback about their service. Thank you for choosing Audi Grapevine, and we look forward to serving you again in the future! Safe travels!

February 15, 2024

Efficient repair service with Anthony and the Audi Grapevine team. Assisted with airport transportation.. Thanks More

by tdemetrovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Feb 17, 2024 -

Audi Grapevine responded

We're delighted to hear that you had an efficient repair service experience with Anthony and the Audi Grapevine team. Assisting with airport transportation is an added convenience that we're glad to offer. Thank you for choosing us, and we look forward to serving you again in the future! Safe travels!

February 15, 2024

We live in Fort Worth but found a car we wanted at Audi Grapevine. What a wonderful Dealership. We dealt with Mitch, who treated us professionally and he knew his product. Tina and I were very impressed wi More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell
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Feb 17, 2024 -

Audi Grapevine responded

Thank you for sharing your positive experience with Audi Grapevine! It's fantastic to hear that Mitch provided professional and knowledgeable service, making your car-buying experience a positive one. We appreciate your kind words, and we're here to provide excellent service for all your automotive needs. Safe travels in your new car, and thank you for choosing Audi Grapevine!

February 10, 2024

Thank you Anthony for taking care of me in Service. It meant a lot to have you be so honest on what I needed. Thanks. More

by Jymatch8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Feb 13, 2024 -

Audi Grapevine responded

You're very welcome! It's great to hear that Anthony took care of you in the service department and provided honest guidance on what you needed. We appreciate your business and look forward to serving you again in the future!

February 10, 2024

Very professional, knowledgeable, welcoming and experienced service people. Excellent service with informative staff. Fantastic customer service. More

by beautykat100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene
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Feb 13, 2024 -

Audi Grapevine responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 31, 2024

Service was great today and I was helped right away and very happy when I left More

by Cowenstx4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene
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Feb 01, 2024 -

Audi Grapevine responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 30, 2024

I was able to drop off my Audi same day (Saturday) told me the issue, picked up my car that Monday. Happy customer! More

by Veronnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Laurel
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Feb 01, 2024 -

Audi Grapevine responded

Thank you for the kind words Veronnie! We are very happy to hear that we were able to provide you with an enjoyable experience!

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