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Audi Grapevine

Grapevine, TX

Overview
Reviews
Vehicles
4.7
1,265 Reviews
Call Dealership (817) 354-2834
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1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,265 reviews

June 06, 2025

They are always ready for quick turnaround when service is needed, nothing seems to be too much to ask More

by David Woollard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Jun 09, 2025 -

Audi Grapevine responded

Hello David, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 06, 2025

I’ve been going to this dealership for the past 4 years and they have always provided top notch service More

by kristen19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Jun 09, 2025 -

Audi Grapevine responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 05, 2025

Very professional and service staff is helpful and friendly. They were more than willing to answer all of my questions and concerns. More

by Ekidd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
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Jun 09, 2025 -

Audi Grapevine responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 05, 2025

Service department is exceptionally good! Their desire to meet everyone’s needs and to do everything they can for the customer sets the bar! It’s a pleasure to be able to enjoy their servi More

by Lou.tiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan.
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Jun 09, 2025 -

Audi Grapevine responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

June 05, 2025

Came in without appointment for a slow flat. Audi was able to replace the tire but operation took 4 hours. Too long. More

by michielsyves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk
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Jun 09, 2025 -

Audi Grapevine responded

Thank you for bringing this to my attention. I apologize for the extended wait time. We will work at completing your service in a timelier manner. Audi Grapevine Team

June 04, 2025

Very friendly staff. Facility is nice and always clean. Making an appointment was very easy. More

by F Hockoday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Zamora, Anthony
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Jun 05, 2025 -

Audi Grapevine responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2025

Great service! Quick check in and check out provided by the staff for car repairs. Thanks More

by Omalik07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not know
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Jun 02, 2025 -

Audi Grapevine responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 28, 2025

Excellent service, responsive to questions, comfortable waiting area. All staff people friendly and focused on helping customers. More

by thevanbuskirks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
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May 29, 2025 -

Audi Grapevine responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

May 28, 2025

The dealership texted me to remind that my car was due for the 10K service which was very helpful. When I took my car in, AJ promptly checked me in and communicated with me while my car was at the dealer More

by brenda.fullmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
Report | Print
May 30, 2025 -

Audi Grapevine responded

Hi, thank you for your kind review; we are happy to pass along your comments to the AJ here at Audi Grapevine! We are always more than happy to assist you if anything else comes up. Take care!

May 25, 2025

Quick and Easy Service Bill the service manager kept in good contact with me about the status of my vehicle and when it would be ready! More

by Nmorale2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Sales And Bill in Service
Report | Print
May 27, 2025 -

Audi Grapevine responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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