Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Audi Grapevine

Grapevine, TX

Overview
Reviews
Vehicles
4.6
1,353 Reviews
Call Dealership (817) 354-2834
View Awards

1260 E State Hwy 114

Grapevine, TX

76051

Directions

By Type

Showing 1,353 reviews

October 24, 2025

"Friendly staff and quick turn turnaround time. The mechanics were transparent and helpful. Fair price.’’ More

by Sai Chand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Oct 27, 2025 -

Audi Grapevine responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

October 20, 2025

Always excellent service, great coffee while you wait! Beautiful dealership, incredibly thorough. Keith Wilwerding is the best service manager. More

by Dnene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wilwerding
Report | Print
Oct 23, 2025 -

Audi Grapevine responded

Hello Dnene, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. If you have any further questions, please give us a call. We're always happy to help!

October 17, 2025

Knowledgable friendly service advisors that give sound advise. Service tech that give quick efficient service More

by bbaileya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Phan
Report | Print
Oct 20, 2025 -

Audi Grapevine responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2025

My car was taken in for service and Anthony provided great service as always. Sometimes it can feel you are getting taking advantage of at car dealers but I trust Anthony. More

by Dimasa0713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Butler
Report | Print
Oct 20, 2025 -

Audi Grapevine responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2025

2024 Audi A4, 15,000 miles and has warped rotors, Audi or this dealership will not cover under warranty. Horrible customer experience. More

by treeds27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Larry Tran
Report | Print
Oct 15, 2025 -

Audi Grapevine responded

We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations. Cris Zamora Service Director czamora@group1auto.com

October 07, 2025

Service advisor Kelvin Torres is excellent He met Mr when I drove up, took my car right away and in a few hours everything was fixed and complete. The amount was very reasonable. I was very impressed. More

by AMG Sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Torres
Report | Print
Oct 10, 2025 -

AMG Sara responded

The only thing they didn't do was reset my clock and I can't figure out how to reset it. Everything else,oil change fixing all the updates etc was done perfectly!

Oct 10, 2025 -

Audi Grapevine responded

Hello, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 06, 2025

Every thing was very good. Very professional and I felt like everyone was very friendly More

by Mjduffy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CT
Report | Print
Oct 09, 2025 -

Audi Grapevine responded

Hello, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2025

Audi Grapevine always does a great job, taking care of our cars and returning them to us quickly More

by rww.white
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Report | Print
Oct 04, 2025 -

Audi Grapevine responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Grapevine! Thank you again, and have a fantastic day!

September 30, 2025

These guys, especially Kelvin, care about you and your car. From DFW Audi, which was very caring, to the corporate change to Audi Grapevine, has evolved into a bunch of great people! Kelvin is very Audi k More

by jeffandre516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin
Report | Print
Oct 04, 2025 -

Audi Grapevine responded

Hello, we're happy you found Kelvin to be so supportive during your experience here at Audi Grapevine. Feel free to reach out to us if you need anything. Have a wonderful day.

September 30, 2025

I was greeted and then my service adviser told me how long it would take. Kevin was correct about length of time. My car tire was replaced. Everything was good. More

by bbwboyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Torres
Report | Print
Oct 04, 2025 -

Audi Grapevine responded

Hello, we're happy you found Kevin to be so supportive during your experience here at Audi Grapevine. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...
3
4
5
...
136