Audi Grapevine

Sense i was contacted by this very personable young lady I was hoping that was as nice as her. Well to my surprise Saun in finance was extremely helpful and as fair as I have ever been treated. Then I got I was hoping that was as nice as her. Well to my surprise Saun in finance was extremely helpful and as fair as I have ever been treated. Then I got to the dealer and found out that second Saun was almost as helpful. Once the first Saun had came back he contacted me to see if he could help me with anything. I mentioned just a few things and he got on it to help me recover the things that was left behind. Thanks. Number one Saun. Your the best More

I consistently have a great experience with this dealership—they take excellent care of both me and my vehicle. dealership—they take excellent care of both me and my vehicle. More

On recommendation of a friend, I stopped by to see the new Audi S5. I loved it immediately. The sales personnel and not only felt like I got a great deal but was treated with respect and no undue pressur new Audi S5. I loved it immediately. The sales personnel and not only felt like I got a great deal but was treated with respect and no undue pressure. Overall a great experience! More

Best service department experience in my 40 years of driving. Randy was the best. Car was even finished early. driving. Randy was the best. Car was even finished early. More

Fast and super friendly. One thing that I also looked into first was to make sure they had a Loner car just in case I needed one which they did but luckily my car issue was f One thing that I also looked into first was to make sure they had a Loner car just in case I needed one which they did but luckily my car issue was fixed that same day. More

Anthony did a great job managing my service visit. He was efficient and provided updates, as requested. I had a very good experience with my service at Graoevine Audi. He was efficient and provided updates, as requested. I had a very good experience with my service at Graoevine Audi. More

Great responsiveness! Got us in and out in one day and fixed our problem. Thank you! Got us in and out in one day and fixed our problem. Thank you! More

Rene is outstanding service rep! One of the best ever. Will come back again, for sure. One of the best ever. Will come back again, for sure. More

I got what I asked for with good customer service service, communication and exceptional service service, communication and exceptional service More

After visiting several Audi dealerships across DFW, I can confidently say that Audi Grapevine is in a league of its own. While we originally purchased our vehicle at Audi Dallas, a chance service appointment confidently say that Audi Grapevine is in a league of its own. While we originally purchased our vehicle at Audi Dallas, a chance service appointment at the Grapevine location changed everything for us. We haven’t gone anywhere else since. The service team is the heartbeat of this dealership. Renee is a true professional who always takes the time to explain the 'why' behind the work and provides immediate peace of mind. Even during his brief absence, Michael stepped up and helped us navigate a major challenge with ease. Seeing Renee back with the Audi family is wonderful—he is the kind of advisor you can reach out to at any time and get an honest answer ASAP. If you want 10-star service and total confidence in your vehicle's care, go to Audi Grapevine and ask for Renee! More