Audi Grapevine

Anthony my service guy was great! They promtley serviced my vehicle and he explained thoroughly. My only complaint is while I was waiting for my vehicle, one of the managers was cle They promtley serviced my vehicle and he explained thoroughly. My only complaint is while I was waiting for my vehicle, one of the managers was clearly bothered about something and dropping the f bomb in his office as well as the office next to his. I would have expected a more professional environment. More

The service team at Audi in Grapevine was extremely helpful & I highly recommend them! Thank you to Larry & team! helpful & I highly recommend them! Thank you to Larry & team! More

Working with Julian Gonzales was an absolute pleasure! Julian is extremely patient, I never felt pressured to make a decision, and most importantly, a professional honest, kind, and Godly man who knows th Julian is extremely patient, I never felt pressured to make a decision, and most importantly, a professional honest, kind, and Godly man who knows the car business inside and out. The buying process was so comfortable. I’ve purchased many cars over the years and I felt he had my best interests in mind, wasn’t pushy or aggressive whatsoever. Julian made the buying experience even more enjoyable More

Rene Laurel is the best from service quality and delivery. Really appreciate his hospitality and helping customers understand the reality of the situation. delivery. Really appreciate his hospitality and helping customers understand the reality of the situation. More

Excellent and timely service. Great communication at all times. I really liked the video report pointing out exactly where the problem was. Great communication at all times. I really liked the video report pointing out exactly where the problem was. More

I love my service manager, Bill. He always makes sure my Audi is taken care of. He’s very thorough and communicative. Keep up the great work Bill! He always makes sure my Audi is taken care of. He’s very thorough and communicative. Keep up the great work Bill! More

Larry is the best Service advisor out there! I love getting my serviced because of his wonderful customer service. Always a great experience at Audi of Grapevine! I love getting my serviced because of his wonderful customer service. Always a great experience at Audi of Grapevine! More

Very nice staff and they quickly resolved my car's issue, while keeping me updated. while keeping me updated. More

Kudos to the tech for pointing out the broken part was under recall so we paid nothing for it. under recall so we paid nothing for it. More

Been coming here about 4 years now, i normally go through Joel(10/10) for anything service related, but this time i got mr. Anthony Bulter, very good adviser. Was straight to the point didn’t overwhelm me wi Joel(10/10) for anything service related, but this time i got mr. Anthony Bulter, very good adviser. Was straight to the point didn’t overwhelm me with “buy this buy that” very good attitude will be referring him to my friends! More