Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Audi Grapevine

Grapevine, TX

Overview
Reviews
Vehicles
4.7
1,207 Reviews
Call Dealership (817) 354-2834
View Awards

1260 E State Hwy 114

Grapevine, TX

76051

Directions

By Type

Showing 1,206 reviews

September 04, 2023

Fabian and Sean were great. I came because this store has a great reputation and they lived up to it! More

by andremoore451
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian and Sean Anbari
Report | Print
Sep 07, 2023 -

Audi Grapevine responded

Thank you for choosing Audi Grapevine! It was our pleasure to take care of your automotive needs. We want to thank you for acknowledging Fabian and Sean for providing you with an excellent service experience. We appreciate your business and the Five-Star review!

September 03, 2023

First class dealership…Chris and Sean were a pleasure to work with.and always responded to your calls. I would highly recommend this organization. More

by Gary
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris (sales manager) Sean (financial)
Report | Print
Sep 06, 2023 -

Audi Grapevine responded

Thank you for your kind words for our staff, we appreciate it!

August 28, 2023

In for service on my 2014 Q7 w/ 58k miles. Got the 65k service (deliberately proactive) and new front brakes. Excellent service. Considered walking out with a new one. Stephen (my service More

by Burrowsbrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Ojeda
Report | Print
Sep 10, 2023 -

Audi Grapevine responded

Thank you for choosing Audi Grapevine! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

August 25, 2023

Audi Grapevine has been a great partner is taking care of both of our Audis! More

by KH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Gogue
Report | Print
Aug 30, 2023 -

Audi Grapevine responded

Thank you for the Five Star review and for choosing Audi Grapevine. We were pleased to hear that we could provide you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 24, 2023

Kind, professional, knowledgeable, Provides good communication, willing to work thru problems with you. Go above & beyond More

by nelsen_julie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Zamora & Joel Gogue
Report | Print
Aug 26, 2023 -

Audi Grapevine responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

August 23, 2023

Ever since I have taken my car to Audi Grapevine in 2020, I have had the best experience. Compared to the other Audi dealerships, this one is by far the best. Everyone is always knowledgeable, honest and kin More

by Lorenaochoa72078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven and Chris
Report | Print
Sep 14, 2023 -

Audi Grapevine responded

Thank you for choosing Audi Grapevine! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

August 22, 2023

Always top notch and friendly service. Highly recommend to anyone looking for an upscale vehicle with great service More

by dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry don’t recall
Report | Print
Aug 26, 2023 -

Audi Grapevine responded

Thank you for the kind words! We are excited to hear that we were able to provide you with a great experience!

August 19, 2023

Joel is great with his customer service skills. Helped me out with getting an appointment setup for getting service. Came in first thing in the morning and out in no time. Love the employees at More

by dharris1092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Service Advisor
Report | Print
Sep 14, 2023 -

Audi Grapevine responded

Thank you for choosing Audi Grapevine! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

August 15, 2023

Amazing service managers at this location. JOEL was awesome helping out with the services. I would highly recommend this dealership. More

by adhish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel gogue
Report | Print
Sep 03, 2023 -

Audi Grapevine responded

Thank you for your kind words about Joel and his dedication to providing you with an excellent service experience. It was our pleasure to take care of your automotive needs. We appreciate your business and the Five-Star review!

August 13, 2023

Never reached back out about recall part ordered so therefore we didn't get fixed. More

by Jyetzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Report | Print
Aug 31, 2023 -

Audi Grapevine responded

Thank you for bringing this to my attention. I apologize you were not contacted about your recall part. I would like an opportunity to fix this and to earn your business, please contact me. I look forward to hearing from you. Pedro Palenzuela General Manager ppalenzuela@audigrapevine.com

1
...
39
40
41
...
121