Audi Grapevine

Working with Julian Gonzales was an absolute pleasure! Julian is extremely patient, I never felt pressured to make a decision, and most importantly, a professional honest, kind, and Godly man who knows th Julian is extremely patient, I never felt pressured to make a decision, and most importantly, a professional honest, kind, and Godly man who knows the car business inside and out. The buying process was so comfortable. I’ve purchased many cars over the years and I felt he had my best interests in mind, wasn’t pushy or aggressive whatsoever. Julian made the buying experience even more enjoyable More

Rene Laurel is the best from service quality and delivery. Really appreciate his hospitality and helping customers understand the reality of the situation. delivery. Really appreciate his hospitality and helping customers understand the reality of the situation. More

I love my service manager, Bill. He always makes sure my Audi is taken care of. He’s very thorough and communicative. Keep up the great work Bill! He always makes sure my Audi is taken care of. He’s very thorough and communicative. Keep up the great work Bill! More

Larry is the best Service advisor out there! I love getting my serviced because of his wonderful customer service. Always a great experience at Audi of Grapevine! I love getting my serviced because of his wonderful customer service. Always a great experience at Audi of Grapevine! More

Excellent and timely service. Great communication at all times. I really liked the video report pointing out exactly where the problem was. Great communication at all times. I really liked the video report pointing out exactly where the problem was. More

Very nice staff and they quickly resolved my car's issue, while keeping me updated. while keeping me updated. More

Kudos to the tech for pointing out the broken part was under recall so we paid nothing for it. under recall so we paid nothing for it. More

Been coming here about 4 years now, i normally go through Joel(10/10) for anything service related, but this time i got mr. Anthony Bulter, very good adviser. Was straight to the point didn’t overwhelm me wi Joel(10/10) for anything service related, but this time i got mr. Anthony Bulter, very good adviser. Was straight to the point didn’t overwhelm me with “buy this buy that” very good attitude will be referring him to my friends! More

Great Customer Service from the Sales department to the Service Department to the Parts Department Service Department to the Parts Department More

Friendly staff with a warm welcoming atmosphere. Assistant manager Anthony was world class with his customer service Assistant manager Anthony was world class with his customer service More