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Audi Grapevine

Grapevine, TX

Overview
Reviews
Vehicles
4.7
1,263 Reviews
Call Dealership (817) 354-2834
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1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,263 reviews

October 04, 2023

Service has been top notch. Every time I call they work with me to get my vehicle in at a convenient time and provide options for retrieval. They always let me know what is ne More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Gogue
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Oct 05, 2023 -

Audi Grapevine responded

Thank you for your kind words! We're delighted to hear that you had a top-notch experience during your visit and felt well-treated by our team. Providing exceptional customer service is a top priority for us, and your feedback is greatly appreciated. Thank you for your support!

October 03, 2023

Professional service, delivered in polite and friendly way. They take care of the customer for sure. More

by james
Recommend Dealer
Yes
Employees Worked With
Mark Dailey
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Oct 04, 2023 -

Audi Grapevine responded

It's great to hear that you received professional service delivered in a polite and friendly manner. Thank you for your business, and we look forward to serving you again in the future.

September 30, 2023

The staff is courteous and patient when you are getting a service done on your vehicle More

by monica.law85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Tran
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Oct 03, 2023 -

Audi Grapevine responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

September 29, 2023

I took my car there for a drive system malfunction light, made my appointment with my advisor Mark Dailey who took care of me I will continue to bring my car to this dealer for any service needs due to the e More

by justintyleradams1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark dailey
Report | Print
Oct 05, 2023 -

Audi Grapevine responded

Thank you for choosing Audi Grapevine! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Mark and his dedication to providing you with an excellent service experience. We appreciate your business and the Five-Star review!

September 29, 2023

Renee is the GREATEST service consultant I’ve ever had. I e used others when Renee was not there and they are good but no one compares to his overall customer service excellence. More

by crookedarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee
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Oct 04, 2023 -

Audi Grapevine responded

Customer satisfaction is our top priority, and we're thrilled that Renee could meet your expectations. We appreciate your business and look forward to serving you again in the future!

September 28, 2023

Audi Grapevine service guys are the BEST. EVER! & Rene is absolutely AMAZING! He keeps me informed every step of the way!! More

by T Gunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Laurel
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Oct 03, 2023 -

Audi Grapevine responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an amazing experience!

September 27, 2023

Benson and Joel were great! They kept me updated and worked diligently to help me get my car fixed and back to me in good time and I appreciate everything very much! More

by Skytennant90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benson, Joel
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Sep 29, 2023 -

Audi Grapevine responded

We're delighted to hear that Benson and Joel provided you with great service and kept you updated throughout the process. We are here to ensure you have a smooth and positive experience whenever you need us. Thank you for choosing us, and we appreciate your kind words!

September 26, 2023

Mark Dailey is always so helpful. I came in for unexpected flat tire and he immediately pulled my car back and had it serviced. Only had to wait about 45 minutes! He’s my go to guy if More

by Erica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dailey
Report | Print
Sep 28, 2023 -

Audi Grapevine responded

Erica, we're happy to hear you had such a positive experience with our team!

September 25, 2023

No thanks. Can't think of what I want to say, and don't like surveys like this. More

by Jasondouglashines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Ojeda
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Sep 26, 2023 -

Audi Grapevine responded

Thank you for your visit, Jason!

September 25, 2023

Awesome experience! Larry is the best. I would recommend this dealer to all people. I'll go back to it! More

by 7jamessantiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Tranh
Report | Print
Sep 28, 2023 -

Audi Grapevine responded

We are excited that Larry provided you with the best service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

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