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Audi Grapevine

Grapevine, TX

Overview
Reviews
Vehicles
4.7
1,218 Reviews
Call Dealership (817) 354-2834
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1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,218 reviews

August 05, 2023

Great service experience. Audi Care covered everything except the tire rotation. Survey waiting area was clean and allowed me a quite place to work. More

by venues.warmup.0s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vernon
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Aug 08, 2023 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience. Thank you for your business and we look forward to the opportunity to assist you again in the future!

August 04, 2023

For a dealership that prides itself for customer service, I was disappointed upon delivery of my Q7 after service. The windshield had to be removed for access to a part, and after it was replaced, the glass More

by jay.simpson65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vernon
Report | Print
August 03, 2023

Everyone was friendly, made the process as easy as possible and provided a great experience overall. More

by kfamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pita
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Aug 08, 2023 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience. Thank you for your business and we look forward to the opportunity to assist you again in the future!

August 01, 2023

Service-oriented and very thorough on inspections. Have had great experience with all my car service More

by Umass76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vernon
Report | Print
Aug 02, 2023 -

Audi Grapevine responded

We're glad you had such a wonderful experience with us!

July 31, 2023

Audi Grapevine service department is highly communicative, professional, and prompt in their service to their customers. More

by Dorian J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doud, Bill
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Aug 02, 2023 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 29, 2023

Knowledgeable and very speedy transaction. I definitely recommend this dealership. They have a large inventory. More

by eeg68
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aspen
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Aug 04, 2023 -

Audi Grapevine responded

We're glad to hear you enjoyed your visit.

July 26, 2023

Service representative Vernon Burns accepted me driving in without an appointment after purchasing a used Audi for my son. He spent time orienting me to the vehicle. Vernon was very knowledgeable and patie More

by rbaldwin202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vernon Burns III
Report | Print
Jul 29, 2023 -

Audi Grapevine responded

We're glad you had such a wonderful experience with us!

July 24, 2023

Great service tech in Vernon Burns! The best ever when I needed it most-my late husband’s birthday! I was emotional and impatient, he was compassionate and helpful. Not my best day, More

by paulettewhiting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vernon Burns
Report | Print
Aug 01, 2023 -

Audi Grapevine responded

Thank you for sharing your positive experience!

July 23, 2023

They take care of whatever I bring the car in with, easy, and reliable service. More

by Andrew404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
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Jul 27, 2023 -

Audi Grapevine responded

We appreciate your positive review about your recent experience with us!

July 20, 2023

Outstanding, Honest, Easy to work with, Short drive by freeway from our home and had what e were looking for on their lot‼️‼️‼️ Had a previous bad experience with Audi Dallas, concerning a dishonest sa More

by janwilbanks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danial, Justin and Dack
Report | Print
Jul 28, 2023 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

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